Whirlpool Smart Load and Go XL Plus 5-cu ft High Efficiency Stackable Smart Front-Load Washer (Black Shadow)
Item #1216192 |
Model #WFW9620HBK
Skip adding detergent and fabric softener to every load
Manage laundr day from your smartphone
Avoid unintended use wherever you are with Control Lock mode
This item is no longer sold on Lowes.com
Skip adding detergent and fabric softener to every load
Manage laundr day from your smartphone
Avoid unintended use wherever you are with Control Lock mode
Create customized cycles in a few touches with Intuitive Controls
Get instant access to setting you use most with the touchscreen
Wash and dry tomorrow's outfit in the washer with the Wash & Dry option-It automatically activates a fan so you can get tomorrow's outfits or sports uniforms ready without having to use the dryer
Smart features with WiFi and mobile app when set to remote enable
General | |||
|---|---|---|---|
Appliance Color/Finish | Black | Series Name | Smart Load and Go XL Plus |
Manufacturer Color/Finish | Black Shadow | ||
Dimensions | |||
|---|---|---|---|
Adjustable Height | Yes | Maximum Assembled Height (Inches) | 39 |
Depth with Door Closed (Inches) | 33.25 | Minimum Assembled Height (Inches) | 38.625 |
Depth with Door Open (Inches) | 56.5 | Product Capacity | 5.0 cu ft |
Detergent Tank Capacity | Single and multiple load | Size | Large |
Height (Inches) | 38.625 | Washer Capacity (Cu. Feet) | 5 |
Item Weight (lbs.) | 240 | Width (Inches) | 27 |
Features | |||
|---|---|---|---|
ADA Compliant | No | Matching Pedestal (Model #) | WFP2715HBK |
Add a Garment | Yes | Maximum Speed (RPM) | 1160 |
Allergen/Sanitary Cycle | Yes | Number of Rinse Cycles | 2 |
Antimicrobial | No | Number of Rinse Temperatures | 1 |
Appliance Type | Front-load washer | Number of Wash Cycles | 35 |
Automatic Load Balancing | Yes | Number of Wash Temperatures | 5 |
Automatic Temperature Control | Yes | Portable | No |
Built-In Water Heater | Yes | Power Cord Included | Yes |
Bulk Dispensers | Yes | Prewash Cycle | No |
Bulky/Large Items Cycle | Yes | Programmable Wash Cycles | No |
Child Safety Locks | No | Quick/Express Cycle | Yes |
Control Lockout | Yes | Reversible Door | No |
Control Panel Language | English | Silk Cycle | No |
Customizable | No | Soak Cycle | Yes |
Cycle Status Lights | Yes | Sound Reduction | No |
Delay Start | Yes | Stackable | Yes |
Delicate Cycle | Yes | Stain Treatment | No |
Dispensers | Detergent; bleach; fabric softener | Steam Cycle | No |
Door Type | Side swing | Tub Material | Stainless |
End-of-Cycle Signal | Yes | Unique/Exclusive Cycle(s) | Wash and Dry Option |
Estimated Time Remaining Display | Yes | Voice Controlled | No |
Extra Rinse Cycle | Yes | Volts | 120 |
Fill and Drain Hoses Included | Drain hoses included; fill hose sold separately | Warranty | 1-year limited |
Fingerprint-Resistant | No | Wash Now, Dry Later Option | Yes |
Hand Crank | No | Washer Load Type | Front load |
Handwashable Cycle | No | Water Levels | Auto-sensing |
High Efficiency | Yes | Whites Cycle | Yes |
Hub Required | No | Window in Door | Yes |
Lowe's Exclusive | No | Wool Cycle | No |
Compatibility | |||
|---|---|---|---|
App Compatibility | Yes | Wi-Fi Compatibility | Yes |
Bluetooth Compatibility | No | Works with Amazon Alexa | Yes |
Complete the Set Model IDs | WFP2715HBK, WED9620HBK, WGD9620HBK | Works with Android | Yes |
Matching Electric (Model #) | WED9620HBK | Works with Apple HomeKit | No |
Matching Electric Dryer (Model #) | WED9620HBK | Works with iOS | Yes |
Matching Gas (Model #) | WGD9620HBK | Works with SmartThings | No |
Matching Gas Dryer (Model #) | WGD9620HBK | Works with Sonos | No |
Smart Compatible | Yes | Works with the Google Assistant | Yes |
Stacking Kit Model # | W10869845 | ||
Certifications | |||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) | Safety Listing | UL safety listing | |
ENERGY STAR Certified | No | ||
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 52141600 | ||
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some customers are satisfied with its performance, features, and design, while others have experienced various issues such as frequent breakdowns, poor cleaning performance, and unreliable connectivity to the companion app. The main concerns include the need for replacement parts, premature failure of components, and overall reliability problems. However, some customers appreciate the large capacity, convenient features, and cleaning ability. The negative experiences seem to outweigh the positive ones, leading to a lack of confidence in the product's quality and reliability.
Customer review summary generated by AI, including incentivized reviews.Step saver!
[This review was collected as part of a promotion.] Love the detergent and fabric softener dispensers. Fill it and forget it. Eliminates the liquid mess each load. Would have been a 5 star review but the controls are a bit confusing. Would have liked a little louder cycle complete buzzer. Very quiet good looking machine.
From whirlpool.com
Buy It for It's Size BUT THE USER INTERFACE IS BAD
I wanted a big load washer and this was big. The digital options were good for me to observe and modify the load. But OMG THE USER INTERFACE IS HORRIBLE! I've made 3 attempts to find out if there's an update to the User Interface, and no one seems to care. It must have been written by a faulty AI engine. Here are my concerns that I've sent multiple times. Critical issues: • The UI crashes, rebooting the washer about once/month. • Unplugging and plugging it in again is also needed once/month...
From whirlpool.com
Sturdy and helpful
[This review was collected as part of a promotion.] Bought it a week and a half ago. Put it to the test with the backlog of laundry. The preset cycles are great and it handles bulky items well. It doesn’t wtart walking away like other washing machines when I put a comforter or pillows to wash.
From whirlpool.com
(This review was collected as part of a promotion.) I don't use the dispenser below, as I like to control how much goes in, especially if I am washing items that have been in a top load, there is much too much soap that comes out of the garments. I also am not a big fan of the controls on the door...just a bit too low, going to make stands, may help....but when you need glasses to read....digital may not be all that attractive.
From whirlpool.com
nice
[This review was collected as part of a promotion.] works as it should but won't hook to my wifi it is quiet and clean
From whirlpool.com
Amazing machine
(This review was collected as part of a promotion.) bought this for my mother and she loves it. easy to use
From whirlpool.com
Doesn’t clean well
Doesn’t clean well at all The whites are not white.
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...
Nice lookinh
[This review was collected as part of a promotion.] Nice unit just to hard to hook to WiFi for family Wish I bought a simple washer instead
From whirlpool.com
broke immediately after installation
[This review was collected as part of a promotion.] It ran two loads of clothes then broke one day after installation; still waiting on a replacement part with no ETA; using the local laundromat while waiting on the repair
From whirlpool.com
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...
Don't hesitate to buy!
[This review was collected as part of a promotion.] Great washer, lots of features! Only hiccup is that is is difficult to get it to connect to wifi.
From whirlpool.com
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Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear th...