Samsung High Efficiency Stackable Medium ( 4.5-cu ft ) Front-Load Washer with Steam Cycle ( Champagne )

Broke two years after

We had to take the whole thing apart, and there was a giant hole in the drum. It completely shakes during spin cycle and consistently moves out of place

counterweight broke

counter weight broke after only 4 years of use. an obvious problem with this washer. wish I would have kept my old one instead of replacing.

loud spin cycle

was great for a while now the drum is making so much noise during spin cycle. I see this is not unusual. 4 repair people have been out and it is still loud. very disappointed

Found the leak!

I was having continual, intermittent issues with this thing leaking water. Sometimes a trickle, sometimes a gusher, sometimes nothing at all. It was bizarre. Not even the repair man could figure it out and he gave up after a couple visits. But I was determined to track it down. I wasn't buying a new washer. And I finally found it. Its that lousy soap dispenser housing! Pull that thing out, give it a good clean, then seal the two halves together with silicone. Haven't had a problem since.

Jet noise occurred after 3 years

Washer was great for first 3 years but starting to make jet noise during the spinning cycle and gotten worse and worse. I only suspected the ball bearing issue but after some research and the reviews here, it seems that this particular model has ball bearing issue. Only the washer broke so I can't find an alternative washer for my old dryer to stack. I have many Samsung products and I love them so this is very disappointing.

Poorly made bearing wore out after just a year

Purchased just over a year ago and it started making a really loud noise while spinning like a jet engine. The bearings have gone bad already!!! It’s a two person house hold so we don’t do a lot of laundry. Will never buy Samsung again. We had to have the dry serviced just 6 months after getting it. Fortunately it was still under warranty. The washer is just out of warranty

Great and fast washer.

We bought ours in 2019 and the drain pump just went out now in 2025. 6 years, but tons of loads later. I keep my stuff clean and would put vinegar with the cleaning cycle. If you ever start to smell dirty water, it might be your pump beginning to go out.

Doesn't compare to my Frigidaire

It only lasted 3 years!! We paid to have it checked because it was no longer spinning and out clothes would be soaked when it was done washing. We were told that the bearings were completely rusted (even though we don't have a leak, AT ALL) and Samsung won't sell the bearings alone, they have to be purchased with the whole drum and back cover of the drum. It would cost us more to fix than what we paid for the brand new washer!! I had a front load Frigidaire set for more than 13 years that I only...

Save your money - Buy something else

Was the washer not even 3 years and the counterweight is shot. Seems to be a common theme with this model. I will never purchase anything Samsung again.

Another Broken Counter Weight

Same issue as many others here. The counterweight is ready to break in two. The drum shakes, bangs, and knocks like crazy during the spin cycle. Only a few years old. Ridiculous!