Haul Away RECYCLED APPLIANCE PICK UP
Item #351841 |
Model #XXXXXXXXXX
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Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise individual delivery technicians as professional, courteous, and efficient, often completing tasks quickly and with great care. However, many report significant frustration with systemic failures: haul-away services were not completed despite payment, communication was poor with missed calls and no advance notice, and promises went unfulfilled. Reviewers describe feeling misled when old appliances were left behind or teams refused removal. While technician performance is consistently highlighted as exceptional, coordination and accountability issues create widespread dissatisfaction. Overall, positive experiences depend heavily on field staff quality rather than company processes.
Customer review summary generated by AI, including incentivized reviews.Great size for a single person household and great performance
Verified Purchaser
great service
wonderful crew, pleasant, fast, and efficient.
Verified Purchaser
haul away
These items are functional if given a few minutes of repair. I'm real curious to know where these appliances resurface once fixed. Or are they auctioned and fixed, then sent OCONUS?
Verified Purchaser
Haul Away / recycling♻️
Quick, clean, removal by crew
Verified Purchaser
The Crew did a great Job
Verified Purchaser
Never again!
I am 75 years old & have never in my entire life dealt with a person that was so totally unprofessional & rude. He called me "hostile" many times & told me to "calm down" over & over & over. My delivery was 2 hours late. It was supposed to be here by 7pm & I wasn't notified that it was late until 8:24pm & driver finally got here at 9pm. That being said, Lowe's (according to delivery person) did NOT show that the doors were to be reversed on my refrigerator. When I found that out, I said I w...
Horrible delivery
Horrible delivery!!! Never ever again with Lowe’s
Verified Purchaser
Did not install new or take old…
These guys came and threw the new d-w in the house as quickly as possible. They did not install the new one or take the old one as paid for.
Verified Purchaser
19 Questions
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My old dryer was not hauled away when the new 1 was delivered my son took it. I did try to tell the delivery driver to take it off my bill but I don't speak Spanish and he didn't speak much English. I want this charge taken off my bill.
Pamela on August 3, 20260
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Will lowes disconnect my dishwasher when they deliver my new one?
AmyR on August 1, 20260
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No longer need to have old one taken away
Susan on June 15, 20260
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How do I cancel recycle pick up for refrigerator?
Sandy on June 11, 20260
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Can I pay a second haul away fee to remove a second refrigerator?
Rick on July 8, 20250
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I would like to reschedule the pickup time for my old washing machine. I've already paid for the service. Could you please let me know how to proceed? thanks!
PEIJUNG on June 10, 20250
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My wife paid 50.00 for haul away. We don't need haul away cause the old one was scrapped how do we get the money back
MrEmily on October 2, 20240
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