Harvest Right 6 -Tray Stainless steel Freeze dryer with Dishwasher Safe Parts ( 1800 -Watt )

Great Customer Service

Great Customer Service I purchased a large Harvest Right freeze dryer through Costco. After the first few batches it started acting strange ( really long drying cycle, sounds like it was struggling and some other unusual noises) . I contacted H.R. Their customer service was exceptional! They worked with me through it over a number of days. They finally deteremined that there was a faulty machine, sent me another one and had someone come to take back the faulty one. After one or two runs on the s...

Awesome machine!!

I love my freeze dryer. It’s not only a fun way to make delicious treats, it’s also a practical way of preserving left overs. We used to throw left overs away after sitting in the fridge for too long. Now we freeze dry left overs after being in the fridge for a couple days. Whenever we have had an issue with our freeze dryer, the technical team and customer service have always been very good, very professional, and know their stuff. Very happy with my appliance and Harvest Right as a company o...

Good machine for home use

I have 2 Harvest Right freeze dryers - a Large and an XL. They both do a good job of freeze drying the elderberries I harvest on my homestead, along with many other kinds of food I produce. I've freeze dried all manner of vegetables, eggs, fruit and so forth. No machine is without problems - and these freeze driers are no different. The customer/tech support I've received has been good; but to be fair, if I was relying on freeze drying to make a living, I might look for a heavier duty, commerci...

Harvest Right Freeze Dryer

Best Freeze dryer on the market. Would recommend purchasing to all friends and family. Easy to assemble and great customer service. They have easy books to help as well as only one support.

Best Choice

after much consideration, we purchased the Large Harvest Right Freeze Dryer and couldn't be happier, we were able to put away more out of the garden this year for over-winter use, not to mention all the eggs from our chickens. Always looking for something new to try, our dogs are loving the FD treats which save us a ton of money by making our own and we know where they come from and whats in them. this unit will pay for itself in no time.

Excellent serviice

I love my freeze dryer and Harvest Right customer service is great. Machine works like a charm. I did have some concerns because of the length of time it took. Customer service called me back and then followed through with an evaluation of my machine log. Everything was working as it should. I had loaded it to full with very moist foods.

Arlette thank you for you help

I own a large and have been using it since I bought it the end of April beginning of May. It works great just like I expected it too thank you. I did have to change any epoxy harness and I must say Arlette with Harvestright was fabulous to work with we were on three different calls and she had me fix everything perfectly

Purchased a Harvest Right freeze dryer. After 2-3 uses it quit working which was very disappointing as I spent a hefty penny on this defective item. The customer service makes you jump through so many hoops to get a working freeze dryer sent to you which is kind of ridiculous if you ask me like wanting me to test my outlet, sending videos or this or that and added more and more to the list as I sent things in. Then the new freeze dryer was supposed to be delivered one day, never showed, then ano...

Large Harvest Right Freeze dryer

We have a large Harvest Right Freeze Dryer. We are really happy with the results of everything we have done so far. Frozen mango chunks from Costco are my current favorites. Freeze dried honeydew is also surprisingly good, considering that I don’t even like honeydew! We had problems getting started, and it turns out we missed a step in the process. Harvest Right customer service was very helpful and got us on the right track. I’m thankful to be able to buy produce in bulk and be able to store...

We received a non-working machine initially (stopped running mid-cycle when it got to the vacuum/drying portion). They do not have local technicians certified to work on their machines, so I was required to virtually run diagnostics myself. We were made to jump through many hoops to honor the warranty and they first attempted to tell us that they could not replace with a new machine but would have to either wait indefinitely on a backordered part for the repair or they would give us a used machi...