Whirlpool Water Softener and Connector Bundle

Good product

I have owned three water softeners and installed all three. First two were GE products. The GE products were more difficult to install and set up as opposed to this Whirlpool product. They also take the guessing work out of the settings for softening the water. They have a test strip supplied that helps show exactly where your water is. As opposed to the GE giving you math and guidance. Additionally, I Whirlpool will provide you a test strip for free on their website. This was very beneficial,...

Perfect for Water Softener

This 1-in FIP inlet connector made my water softener installation so much easier. The fit was perfect, and the threading connected smoothly without any leaks or hassle. It felt sturdy and well-made, which gave me confidence during the install. Using this part really simplified the setup process and saved me time compared to trying to piece together multiple fittings. Once everything was connected, it worked flawlessly and has been holding up great. Overall, a small but very helpful component t...

Find a store that has checkout clerks.

Works as it should.

Bad softener out of box / Lowes would not return

Water Softener bought from Lowes and installed, (I was replacing a 10 year old water softener) and we immediately had a toxic/ burned plastic taste in the water that could not be drank. Called Whirlpool and tried backflushes and other things they suggested, it never went away. Called Lowes on day four and asked how to return it to the store and they said I have to get an RA (return authorization) Number from Whirlpool before returning to Lowes. Whirpool said they do not issue RA Numbers unless ...

Shipped on its side

I knew the order was going to be shipped via Fedex and knew the unit was going to be shipped on its side. As soon as I saw the delivery truck, I went outside, and yup, the box was on its side. I refused the item as I am not gonna take any chances. The box clearly states on it "This side up". I wish Lowe's wold not use Fedex when shipping their items.

WHES33 Works Fine

I had a slight leak in the valve body of my old WHES33. Since it was seven years old and all water softener maintenance happens in slow motion, I decided to replace it with a new unit of the exact model number to avoid spending a high percentage of the rest of my life on this project. On receiving the new unit from Lowes, I found the new one was taller. My expectation and the reason I ordered the exact model number was I didn't want to have to change anything. I had used flexible stainless s...

It would be better to get own plumber'

Unfortunately, the contractors Lowe's referred for my purchased installation of a product in store, gave me a strong sale pitch to purchase a water softener that they themselves were marketing. Stressed that they could not warranty Lowe's product but would warranty their product for 20 years. Their prices were around $2,800 to $3000. All total, with a plumbing company I acquired and my instore purchase, my total cost was $1,700.

Installation surprise

The Whirlpool water softener was just what I needed and was looking for and would give it a 5 star rating. The problem was that I needed help removing the old and installing the new unit. I was told Lowe’s contracts with a local company for all installations. When the contractor company finally called, two days later, I was informed they didn’t install in store purchases but have their own softeners they install. When I ask about their equipment, I was told the price depends on what I need after...

No Parts in box for installation!

Be careful, open the box before you purchase, or the delivery person leaves. Mine came with no parts to install the unit. Now we are waiting another week or so for the parts to arrive.

Received late and damaged and no refund!

Product purchased online. It arrived later (Aug 09) than promised (Aug 5) and came damaged. We did not notice the damaged until it got open on Aug 13, when we tried to install it. Called the Customer Service and they told me that a local store could assist with a refund, they called the local stores for me and then after telling what have happened, the store told me that the refund was not possible, because the purchase had exceeded the return policy days!! Yes, they can deliver 4 days late, but...