Diamond NOW Arcadia White Transitional Kitchen

Warped, glued together , not put together well

I called the store and canceled this order with a manager. And he would call the delivery service to cancel. The next day a woman is delivering them from her car from DoorDash she said. The store said she was the fourth person they found to try to deliver these. I didn’t want to mess up her payment so I accepted them. I figured I might as well keep them since they sent them anyways I only canceled them because I wasn’t sure I would like the color when I opened one box. It was completely a mess, ...

Nice budget friendly cabinet. Good finish.

Good finish, ok construction for the price. Box is square and installed with no problem. This is a budget friendly product. Drawer is not full extension or soft close. Comes with one half width (12 inch) shelf.

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the drawers would not open and close we called 800 # and no response.we tried the.the local storeand they said to try and fix it . the drawer face chipped during that fix.

Quality control lacking

I've installed 3 kitchens with these. I attached this to a 15"x30" and installed it over a 48" Hampton Bay base. This order fell short on quality control. One shelf was delaminated. One cabinet side has split wood, there were several paint imperfections and one of the door bumpers is missing. Time is money and it's not worth my time to return this. I will repair what I can and let the client know. Next time I will probably go with HDs Hampton Bay which are built better and have soft close drawe...

Terrible customer service. The product we were given was not what we ordered. We ordered a 9" base hickory cabinet. We were given a much larger wall cabinet that was white. Obviously they don't check the shipments when they come in. They returned the item but didn't reorder the correct item for us.

Delivery delay and damaged item

We ordered 5 total cabinets and were waiting anxiously for receipt since the delivery was repeatedly delayed. Two of the cabinets had damage to the interior. My husband decided to install since we couldn’t wait for another possible 6 week delay to finish up this project.

Nice cabinets

The light stain color is perfect in my laundry room.

Very helpful store staff.

Lowe’s is convenient, sale friendly, in stock or can be order with quick fill and very helpful in-store staff and online staff. Most satisfactory products. I will keep my Lowe’s account in good standing. Thank you Lowe’s!!

Customer Service Completely Failed During Pickup

I ordered these cabinets as a special order and the product itself seems fine, but the pickup experience at the Lowe’s Home Improvement was completely unacceptable. I followed the email instructions and checked in at customer service. The associate told me he was leaving soon, said he called the back, and sent me to the lumber area for pickup. When I got there, multiple employees were standing around talking while I waited. One told me she was leaving and couldn’t help. Another said customer s...

Pillow Te Make sure that your order is correctl

The ridiculous hard and confusing process that went through ordering this it took going through the manager and several different levels of change. I had already paid for the product waited for it for weeks. It was supposed to have shown up within a few days and then just to find out that the order had been completely messed up not that the person that originally ordered it incorrectly or the person that originally put it into the computer, but this was the second time, and I had to do it on my ...