Diamond NOW Arcadia White Kitchen Cabinet Collection

Customer Service Completely Failed During Pickup

I ordered these cabinets as a special order and the product itself seems fine, but the pickup experience at the Lowe’s Home Improvement was completely unacceptable. I followed the email instructions and checked in at customer service. The associate told me he was leaving soon, said he called the back, and sent me to the lumber area for pickup. When I got there, multiple employees were standing around talking while I waited. One told me she was leaving and couldn’t help. Another said customer s...

Pillow Te Make sure that your order is correctl

The ridiculous hard and confusing process that went through ordering this it took going through the manager and several different levels of change. I had already paid for the product waited for it for weeks. It was supposed to have shown up within a few days and then just to find out that the order had been completely messed up not that the person that originally ordered it incorrectly or the person that originally put it into the computer, but this was the second time, and I had to do it on my ...

Bulletproof cabinets I have them in my kitchen

What a great way to pick up all kinds of storage on a small footprint

Received damaged for 2nd time

Have ordered 5 total now across 2 orders. 2 have been visibly damaged to the point of needing to be replaced. The other 3 were poorly assembled on the tracks but at the point they could be fixed. We have now had to make 2 trips each to receive and then return the damaged cabinets from my local store. After this second return they indicated the cabinets are no longer available for store pickup and only delivery at a cost of $79. The store manager indicates this is not something that can be overri...

These cabinets are junk

I've had to order and return multiple upper corner cabinets just to find one that still had some damage in a location that shouldn't impact the structural integrity. Most damage of the returned ones were in areas that was detrimental to the integrity of the cabinet. The pantry, and most of the lower cabinets, sure they're okay. The uppers though concern me that they're going to fall apart and come crashing down. The other issue, is Lowes no longer carries these in store, so if one does arrive da...

check for damage before leaving to many are damage

it is nice but thin back and side walls

I

It was a little too big for the space we had to put it in. Our house is older and most of the original cabinets were custom made.

Great cabinet

Well made cabinet with deep drawers

Price you pay for.

Looks good but put together loosely was a 1/4” gap on the front.

They’re good quality and looks beautiful

I really like the look of the wood grain.