CRAFTSMAN Gas Turn Tight T2200 Bundle

Buy a trailer if you want warranty support.

Just over 2 years old, 24.5 hours on it and it just stopped driving all of a sudden. Won't engage, or barely engages, the drivetrain. Lowe's is hands-off after 30 days, then it's up to Craftsman. And despite being near one of the biggest suburbs in my state, 3 Lowe's with 20 miles, the ONLY authorized service center within 50 miles doesn't pickup, charges $50 on top, and has a backlog. Guess I'm renting a trailer and push mowing for a while. Makes you wonder if Craftsman limits their auth...

WOLF IN SHEEP'S CLOTHING

IT'S REALLY FAST AND IT HAS THE SMALLEST TURNING RANGE OF ANY RIDING MOWER., THE DOWNSIZE OF IT IS THAT IF YOU GET YOURSELF IN A BAD TURNING SITUATION, THE REAR WHEEL DOESN'T MAKE CONTACT WITH THE GROUND AND YOU HAVE TO GET OFF AND PUSH IT TIL ALL WHEELS TOUCH THE GROUND. THE THROTTLE IS VERY POOR AND TENDS TO BREAK AND NEED REPAIR. ONE MORE THING IS THAT WITH THE TERRIBLE MULCH ATTACHMENT, A LOT OF GRASS ACCUMULATES ON THE DECK AND UNDER IT MAKING IT DIFFICULT TO CLEAN. THE BATTERY REALLY SUC...

Our Craftsman Mower and Lowes service

We chose the Craftsman Gas Riding Mower sitting outside. There was none in stock nor on order for this particular T2200 model, and my husband wanted that specific one. The gal that came outside with us forgot what model we wanted, while on the computer at the mowers inside, and outside she went again to get it, so our long process began. She then came back in, rang it up and again forgot that I wanted it delivered SO to the customer service we all went! Someone else had to do the credit and that...

Decent mower that could be excellent

I bought this mower 3/23 and thought I would give an update. With 70 hours on it, I have had no mechanical or electrical issues. It is not without issues though. 1. The 2-ply tires are junk. I've plugged them so many time I worry they are becoming structurally unsound. Nothing more annoying that having to repair and refill tires every time you need to mow. 2. The mulch kit is bad. On top of having to buy different blades than the ones that came in the kit (they may have resolved the incompatibi...

Electrical Issues

How a mighty brand has fallen. This lawn mower is incredibly frustrating. Bought this less than 2 years ago. It burns through fuses. Took WAY too much work to get warranty work done it. The website sent to something called MTD - it was worthless. Had to call to talk to someone and it took multiple calls to finally get someone. Worst customer service I have experienced. Apparently the work I had done last summer is useless. Was running the mower today and it just died after about 30 mi...

Excellent mower

I bought this mower because I prefer craftsman mowers and this mower did not disappoint. I had it delivered to my property, which is too much to push mow, and it was ready to roll. All I had to do was add gas and start it up. There's a small pin the back of the mower that needs to be pushed in in order to engage the movement. When you pull it out, it allows you to push and move the mower around easily. Once engaged, you set the throttle to choke and start it up. After it starts I move the thrott...

Craftsman/MTD warranty is dead...

DO NOT BUY!!! I am reasonable. The model has been changed to T2200K but was bought asT2200 42". In fact never could officially register it on Craftsman b/c the site states model does not exist. 6 months old, transaxle failure. Lowes doesn't touch it -->> contact Craftsman. Craftsman sends you to MTD another 2 hours of call/hold time. MTD then states they do not cover transaxle failure. They state it says "in the back of the manual" that transaxles are not covered under warranty. Even thou...

Terrible Customer Service

Bought this riding mower because my last Craftsman lasted almost 25 years. Mistake. Have mower for 5 months and simply wont start. I have done all the basic troubleshooting but after a few hours I decided to contact customer service because I only used the mower 5 times in 4 months and dont want to spend more time trying to analyze the problem given that it is relatively new. Called Craftsman and after a long menu search they simply gave me a prerecorded message to call Kohler. Called Kohler ( f...

Worked great until it didn't - support of awful

When it ran, this was a beast cutting through the grass on my property. This mower ran for about 10 hours total since I got it before it just stopped. Turn the key - nothing. So I replaced the battery. - nothing. I got the mower in May. Didn't expect this to happen inside a year. Called Lowes support. They opened a ticket and sent me to Craftsman support - of course they were closed. No call back from anyone after a week. So I call the Craftsman support line. TERRIBLE experience. After...

Total disappointment

We purchased this mower at the store and paid for Lowe's to deliver it to us. We paid full price for the mower, no discounts at all. On the day it was delivered, I started the mower and had a quick test with it around to see if everything was working then put it in the garage. A couple of days later when I was ready to mow the lawn I see that the mower had a flat tire and that's when the headache started. Right away I contacted Lowe's about the problem and Carla from the customer service said th...