CRAFTSMAN 2500-Watt Gasoline Powered Portable Inverter Generator + Parallel Cable Kit

Return Policy & Wrong Information Given!

Never opened the product didn’t use it. Bought a craftsman generator for last weeks storm. I was told by sales person I could return it with no problem as long had receipt and not opened. Waited until after the storm about 72 hours later and service manager had said had until 48 hours Purchase or 30 days if you Lowes card! He pointed at the return policy that was posted to the side and not in front of desk. Whole experience was just awful and I was going to use them for Kitchen remodeling it I ...

Fails when you need it

Purchased recently and used only once to run a few sumps during flooding. The next time we needed it was during a power outage and frigid temps. The generator would idle but could not carry a load (even tested it with very low watt devices). Lowe's would not refund or replace it and they were a bit rude about it. To be fair, they didn't have any generators to replace it with because many people were in need at the time.

Totally Disappointed for Multiple Reasons

I ordered the CMZGIAC3300 directly from Lowe's. Because of weather issues, it was delivered by FedEx five days late. That isn't a fault of Generac or Lowe's. FedEx, however, wasn't doing deliveries when UPS was. I bought a new gas can from Lowe's on Friday before delivery. The box showed no sign of damage whatsoever. I got the unit prepared (added the proper amount of oil supplied and fresh gas from the new container mentioned above. I started pulling on the starter with the setting on Choke. I...

Cannot run a 1200 watt A/C

I purchased the Craftsman 3300i to run a 1,200 watt A/C. I thought for sure it would run the A/C with no problem. The generator is advertised to run a 1,500 watt A/C. It was unable to start and run the A/C. I found out the problem after the unreasonable 48 hour return policy. I discovered that when trying to return the generator after 5 days. I called the Craftsman warranty line and after explaining the problem, I was referred to several local service companies (like a lawnmower repair co...

Nightmare Experience

I purchased this generator for an outdoor charity event. Unwrapped it the night before the event. It would not start. Called the manufacturer and walked through a series of troubleshooting steps. The generator still would not start. Took it back to the store at 6am the next day to learn the store could not refund or exchange a brand-new generator that I just spent $700 on. In addition, the store does not have loaner or rental equipment. The unconcerned manager said my only option was to leave it...

2 months

First month of having this generator I was already having issues getting the generator started after 100 hours you will need to do a oil change etc! Even after doing everything correct in the owners manual after the first month this generator wouldn’t start at all took it back to Lowe’s they gave me Another one and a month later I’m having same issue change the spark plug air filter clean the carburetor etc. generator runs for five minutes then cuts Off! Horrible horrible product craftsman has t...

Hunk of junk

I bought this thing during a snowstorm Thursday 12-5. I just needed something to run my furnace because my house dropped to 54 degrees from 72. I brought it home, read the instructions out in the cold. Prepped it. Removed spark plug, primed the oil, added gas. Started it up, black smoke rolled out of the back. Immediately stopped it and looked all around it. Couldn't find the source of why it was blowing smoke. Tried to start it again. It flashed low oil and wouldn't start. I packed it all up an...

Hunk of junk

I bought this thing during a snowstorm Thursday 12-5. I just needed something to run my furnace because my house dropped to 54 degrees from 72. I brought it home, read the instructions out in the cold. Prepped it. Removed spark plug, primed the oil, added gas. Started it up, black smoke rolled out of the back. Immediately stopped it and looked all around it. Couldn't find the source of why it was blowing smoke. Tried to start it again. It flashed low oil and wouldn't start. I packed it all up an...

If you get what you pay for, then money well spent

I've only needed it once so far during a public safety power shutoff for about 18 hours. Easy to set up out of the box, add the oil and fuel and you're good to go. (and the oil was included in the box!) It is surprisingly quiet compared to generators I've been around in the past. It is pretty small and about as heavy as a well packed suitcase but less than 50 lbs. It starts easily and with the relatively small load we put on it, a tank of fuel (just regular unleaded btw, no mixing) lasts more th...

Great little genset

For the 3300 watt output, this generator is really quiet. I use it at campgrounds to power a small a/c unit for my tent (5000 btu). The auto idle works great when higher loads are placed on the unit and then spools down when removed. Starts on second pull and runs like a Honda for less than half the price.