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TurboWash High Efficiency Impeller Large ( 5-cu ft ) Top-Load Washer ( Graphite Steel )

Ratings & Reviews for LG TurboWash High Efficiency Impeller Large ( 5-cu ft ) Top-Load Washer ( Graphite Steel )

4.4
3639
Review
 4.4 out of 5
3639 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This top-load washing machine offers excellent features and performance. Customers are generally very satisfied, praising its large capacity, quiet operation, efficient water usage, and effective cleaning. Many highlight the convenience of smart features like app notifications and customizable cycles. However, some have experienced issues such as malfunctions, excessive noise, and control panel problems, with a few needing repairs within the first year. Overall, the consensus is that this is a high-quality washer that delivers on its promises in terms of cleaning power, energy efficiency, and user-friendly design.

Customer review summary generated by AI, including incentivized reviews.
3639 Customer Reviews

Easy to use

I am happy that I bought this cus my old washer was OLD. But I am nervous about everything being digital on this. I wish I had bought a manual use one.

September 12, 2022

From lg.com

Great features and Wifi compatible.

[This review was collected as part of a promotion.] I have had this product for over 3 years now and I haven't ran into any issues.

September 12, 2022

From lg.com

Guess we got a lemon

Less than 2 years old, and now LG required multiple service calls. They have replaced the water pump, lubricated something at the bottom of the washer, now getting a new “transmission”. The LG staff are excellent, but this model seems to have a lot of issues.

September 11, 2022

From lg.com

Response from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we w...

Social MediaSeptember 15, 2022

Excellent

[This review was collected as part of a promotion.] Glad I made this purchase. I bought this machine about a month ago and love everything about it. Love the fact that I can set it up to my mobile to start and and know when my load is completed.

September 10, 2022

From lg.com

Simple and easy

[This review was collected as part of a promotion.] Good machine for first time user i would recommend to a friend or family.

September 9, 2022

From lg.com

Love this washer!

[This review was collected as part of a promotion.] I've had this washer for a few months now and I love it! It washes thoroughly and has so many cycles to choose from, based on your garment type.

September 9, 2022

From lg.com

Great Washing Machine

This a great washing machine, quiet in every mode, and clothes come out dry after spin. Easy to work and not complicated.

September 7, 2022

From lg.com

Not worth the money. Cloths are not clean.

Would Not Recommend

I'm so disappointed in tohe too loader direct drive with agitator. It doesn't clean your cloths. The agitator doesnt rotate enough to toss your cloths to clean them. It basically just moves back and forth a quarter turn. My husband is always sandy. My old machine i never had sand in my machine, iny dryer and on the floor when you remove the cloths from the dryer. I tried washing them twice, still had sand. So this tells me his cloths are not clean. I would not recommend this machine. Especially ...

September 7, 2022

From lg.com

Great LG Waher and Dryer set

We bought this seta few weeks ago. I am 100% pleased with this purchase! I read the reviews and our local store also recommended the LG as one of my options with the features I was wanting. It is super quiet and is more efficient than my last set of a different brand. When you first select the load size it will default to a wash or dry time for that setting. However, once it senses your load the washer or dry time will adjust and it will finish so much faster. This is a great set and I hig...

September 6, 2022

From lg.com

Good Washing Machine

We have used the washer for a few weeks now and are pleased with it. The wash cycle is shorter than my old washer, and the tub holds more. My wife's only complaint is that with the tub being so large, she has a hard time reaching the clothes on the bottom.

September 5, 2022

From lg.com

Would Not Recommend

I have this washer for 2 years now. It was great at first. I was so looking for a washer without an agitator found loved it but now it is tearing up my sheets with large threading and snags all through the material. What in the heck has just happened to this washer. There is no sharp edges that could cause this. So disappointed now.

August 30, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaAugust 31, 2022

[This review was collected as part of a promotion.] Happy other then we had issues trying to get a repair man out here

August 30, 2022

From lg.com

Super Huge Capacity

Love how much I can fit in a load and I love that it tells me how long the cycle will be! The only thing I'm having trouble with is figuring out how many detergent to use. The washer has a sensor to determine how much water to add, but I wish it stopped and told me how much powder detergent to add.

August 29, 2022

From lg.com

Water efficient - yet not worth the money

I have bought this LG top load washer without the agitator about 5 years ago. I have grown to hate it. The internal disk that would be an agitator broke off 4 times in 5 years. The parts are always on back order. I have asked the mechanic to see why it keeps breaking off and he said it may be the transmission, but could not commit to that reason. The machine has a sensor to determine the weight of the load and then fills the tub to the water level the sensor determines, the water does not fil...

August 29, 2022

From lg.com

Response from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback. We will be happy to pass this along. ^Sandy

Social MediaAugust 30, 2022

Looks pretty

As a struggling home owner I saved for Quite some time to be able to purchase the washer dryer combo from LG for my wife’s birthday/ anniversary present. Removed my 20 yr old washer that still works and placed in the garage. This was 16 months ago. So the washer just won’t power up and is useless. Two appliance repair bills later and a new control board. It worked for the week , then the buttons that control everything started acting up. So the 20 yr old washer is back in next to the new dryer...

August 26, 2022

From lg.com

Response from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...

Social MediaAugust 26, 2022

Very Nice Washer

I was in dire need for a washer as my old one decided to quit. The original one (7800) we ordered was not available so we ordered the 7300. So far the washer is doing a great job and is easy to use. There is a learning curve after only having agitator washers in the past which use a lot of water. It's mesmerizing watching the action through the clear top. The washer is pretty quiet and I like the chimes at the end of the cycle.

August 26, 2022

From lg.com

Great Machine

We recently purchased the washing machine and now that our plumbing issue is fixed it is wonderful.

August 24, 2022

From lg.com

Worst washer

Would Not Recommend

Purchased this washer and matching dryer 3/2022. It is just my husband and I (empty nesters). The washer is the worst cleaning machine I have ever owned! We have tried multiple functions (even on deep wash the clothes still come out with parts dry). We do not do large loads so there should be ample room for things to move to facilitate cleaning. I have actually started hand washing some of our garments in the sink after they are “washed” in the washer and the sink water is filthy! Pretty sad...

August 21, 2022
Was this Review Helpful ?
Response from LGAnswers

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # an...

LGAnswersAugust 23, 2022

LG

Three Repairs in Two Months

It washes well and is easy to use, but I received a lemon. Wish it could be exchanged, but can't. By the 2nd wash, the machine was so LOUD, I thought it was running down a runway. Not only is the machine itself loud, but it squeaks loudly and recycles itself to start over. The other day it was on the 5th recycle before I could spin the water out. On two separate occasions, parts have been replaced. I am currently waiting for parts to arrive for a third time.

August 20, 2022

From lg.com

Response from Social Media

We sincerely hate to hear this and thank you for taking the time to provide us your feedback.^Sandy

Social MediaAugust 22, 2022

LG Product 1st Time

[This review was collected as part of a promotion.] Bought this unit two months ago. Selection based on Consumer Report Recommendation for Brand. Love Product Features, Size and LQ Thin Connectivity. Started having issue during wash, with error code 1E, Inlet Water. Performed Recommended Maintenance, Cleaned inlet filter both side (cold/hot) but error continues. Sometimes unit would run one cycle and then the error would resume. Scheduled product service via LG. Waiting for service to reso...

August 20, 2022

From lg.com