Ratings may include incentivized customer reviews.
What Customers Are Saying
This gas dryer has received mixed reviews. Many customers are satisfied with its performance, describing it as efficient and able to thoroughly dry clothes. However, some have experienced issues with the drying cycles, where clothes are left damp or take too long to dry. There are also concerns about the quality of the drum and lint trap design. While some customers found the warranty service to be quick and efficient, others were dissatisfied with the after-sales support.
Customer review summary generated by AI, including incentivized reviews.Super sad
[This review was collected as part of a promotion.] I loved this dryer! I had it for almost 3 years. But unfortunately the “board” broke I paid to get it fixed and 4 months later it broke again. So I’m looking for a new dryer now.
From lg.com
I don’t like it
Would Not RecommendIt does not work well
Verified Purchaser
Hi, Peter. Thank you for taking the time to review the LG Dryer (DLG3401W) model. We understand how disappointing it can be when a product doesn'... Read More
ON sale!
Verified Purchaser
Poor after sale support
Would Not RecommendPoor after sale support
Verified Purchaser
Hi, there. Thank you for sharing your feedback on the LG Dryer (DLG3401W) model. We're sorry to hear about the negative experience with the after... Read More
worst purchase i ever made impossible to us
Verified Purchaser
Hi, there. It seems that our product, the LG Dryer (DLG3401W) model, did not meet your overall needs. We strive to provide high-quality products and ... Read More
LG Dryer for the W
[This review was collected as part of a promotion.] This dryer is next level! It does exactly what advertised put on such a different and better level. We’re super happy with machine and look forward to many years of use.
From lg.com
Awful service
Great dryer. Awful delivery. Men did not hook up and took the pedastal base as well. Out 380.00 for hiring company to come hook up and 100.00 for a used pedastal
Verified Purchaser
Exeptional
[This review was collected as part of a promotion.] Excellent choice is a great dryer with good features and washes clothe very clean
From lg.com
Fast drying
[This review was collected as part of a promotion.] I bought this dryer in November of 2023 to replace my old LG dryer. So far it’s been working fine. Pro: it drys clothes faster than the old dryer Con: it didn’t have a lite inside like the old one did
From lg.com
Happy with purchase
Would RecommendOur previous LG dryer lasted over 15 years so we replaced it with this one because it is the same size as our previous so we could use the same base drawer that we already have. It fit perfect and works great. Lowe’s delivered the next day and were very professional.
Verified Purchaser
Not much, I just needed this exact dryer
I needed this exact model to stack on my LG washer
Verified Purchaser
Simple setup
Would RecommendGreat appliance
Verified Purchaser
Average appliance
Worked fine for 1 1/2 years and the. Need a main computer board
From lg.com
Hi there! We understand how it may feel to have to replace the same part. Let's have a closer look with the intention of making things right! Please s... Read More