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5000 BTU (DOE) 115-Volt Vented Small Room Portable Air Conditioner Remote Included

Ratings & Reviews for Hisense 5000 BTU (DOE) 115-Volt Vented Small Room Portable Air Conditioner Remote Included

3.8
807
Review
 3.8 out of 5
807 Reviews


64% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This portable air conditioner has mixed performance. It effectively cools small rooms and provides good value, but struggles to cool larger spaces as advertised. Some users found it reliable, while others reported issues with cooling capacity, limited air flow, and noise. The unit's durability is also a concern, with several reviewers experiencing problems after a few months of use.

Customer review summary generated by AI, including incentivized reviews.
807 Customer Reviews

Doesn’t work

Would Not Recommend

We have only had one week. Every 2-3 hours it throws an E5 code. We empty the water and then the process restarts. We don’t want to continue this cycle, very inconvenient during the night. Called customer service for help and they told us to just put a pan under it. Very unhelpful. Will be returning today to try a different brand.

June 13, 2026
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Keeping cool

Would Recommend

Works really well for a small area!

June 10, 2026
Verified Purchaser
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Junk

Would Not Recommend

Bought this one year ago and it worked fine now it will just randomly shut off and wont turn back on.

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Response from HisenseProductExpert

Hello Alex, thank you for choosing the Hisense AP0625CR1W and for sharing your feedback with us. We are truly sorry to hear that your unit is not fu...

HisenseProductExpertJune 7, 2026

Hisense

High price for what you get

Would Not Recommend

We bought this 2 years ago lasted 1½ summers. For what you pay I think it should last much longer! But when it worked, it worked!

June 2, 2026
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Response from HisenseProductExpert

Hello Hisense Customer, thank you for choosing the Hisense AP0525CR1W and for sharing your feedback with us. We are truly sorry to hear that your uni...

HisenseProductExpertJune 5, 2026

Hisense

Would Not Recommend

Had this unit for about 2 weeks and it’s already stopped working.. I wouldn’t buy another

May 31, 2026
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Response from HisenseProductExpert

Hi Will, thank you for choosing the Hisense AP0525CR1W and for sharing your feedback with us. We are truly sorry to hear that your unit is not functi...

HisenseProductExpertMay 31, 2026

Hisense

Would Not Recommend

Did not come with the drainage hose, vent hose does not clip to stay on and the decibel on the description is misleading and it is very loud. It only blows in one direction. Not at all worth the price

May 21, 2026
Verified Purchaser
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Response from HisenseProductExpert

Hi Isle, thank you for choosing the Hisense AP0525CR1W and for sharing your feedback with us. We are truly sorry to hear that your purchase did not i...

HisenseProductExpertMay 21, 2026

Hisense

Lo-Sense

Would Not Recommend

Bought new. Used one season, stored over the winter. Attempted to use the next season and it did not cool. Went through the tedious process of filing a warrantee (2-year) claim and the company sent a replacement. Used for that season and again stored in the winter. Again, filed a tedious claim and was denied as they claim 2yrs from original purchase on, not replacement. Do not buy this piece of junk!

May 20, 2026
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Response from HisenseProductExpert

Hi Lambo, thank you for choosing the Hisense AP0525CR1W and for sharing your feedback with us. We are truly sorry to hear that your unit is not funct...

HisenseProductExpertMay 22, 2026

Hisense

Unreliable

Would Not Recommend

This thing definitely cools a small room… …whenever it decides to work properly. It’s hit or miss, however. Sometimes I can press the power button and it kicks on and starts cooling just fine. Yet other times, I’ll press power and it cools for a bit, then switches to fan mode as if the room is at the correct temperature (it’s not). The cooling will kick on and off as the room stays warm. Whenever I press power, I have no idea if it’ll cool the room or not. Unreliable. Buy something else.

May 20, 2026
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Response from HisenseProductExpert

Hi Justin, thank you for choosing the Hisense AP0525CR1W and for sharing your feedback with us. We are truly sorry to hear that your unit is not func...

HisenseProductExpertJune 12, 2026

Hisense

Hisense is missing one important item

Would Recommend

Hisense, where is your rain guard for the exhaust vent opening that sits in the window. Even if it's an optional purchase make this critical item available for all who purchase your product. This is a huge negative.

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Response from HisenseProductExpert

Hi Hisense Customer, thank you for choosing the Hisense AP0625CR1W and for sharing your feedback with us. For extra protection, place a downward‑angl...

HisenseProductExpertJune 12, 2026

Hisense

Junk

Would Not Recommend

Bought a house and the sellers left one of these units behind. After turning it on know why they left it. Runs for a little while and the E5 error code comes on.

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Response from HisenseProductExpert

Hello Hisense Customer, thank you for choosing the Hisense AP0625CR1W and for sharing your feedback with us. When the unit displays error code E5, it...

HisenseProductExpertMay 19, 2026

Hisense

One of the best Portable units I"ve ever bought.

Would Recommend

So far works better than anticipated. Gets my room cold enough I have to turn it off. LOL. Far better than the Honeywell ones I had before.

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Does not vent hot air

Would Not Recommend

cools air yes. hot air out into same room yes. this product should not be sold without a separate exhaust hose. one hose does not work adequately.

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Response from HisenseProductExpert

Hello Hisense Customer, Thank you for your review of the Hisense AP0625CR1W. We are sorry to hear that this unit failed to wow you. This model is a s...

HisenseProductExpertMay 16, 2026

Hisense

Impressed with cooling and dehumanizing

Would Recommend

It was a life saver. Cooled cabin so well

May 11, 2026
Verified Purchaser
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Great product

Would Recommend

Easy instal

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Definitely worth the investment vs a window unit

Would Recommend

Throughly enjoy it and pleased with the product!

May 6, 2026
Verified Purchaser
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Excellent

Would Recommend

This AC is truly efficient and cools the entire apartment.

May 2, 2026
Verified Purchaser
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Very Cool

Would Recommend

easy to use and quick easy install fits almost any windows

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