Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews, with some customers reporting positive experiences like easy installation and convenient functionality, but many others highlighting reliability issues. Common concerns include unreliable operation, unresponsive buttons, programming difficulties, and rapid battery drain. While the keypad can be useful, there are significant quality and durability concerns to consider.
Customer review summary generated by AI, including incentivized reviews.does not work in cold weather
Would Not RecommendI have had the opener for 5 years and it works great in when the temp is above 60 degrees. I have to keep a hand held remote on the outside of the house when the weather gets cold, otherwise, I can not get into the garage. does not even work when I put in new batteries.
From Liftmaster.com
Happy with the Product
Would RecommendThe colors didn't match on the "Program" buttons but I eventually figured it out. Quick delivery, clearly written directions in English, & a warning that the colors on the Program buttons may not match. Well done!
From Liftmaster.com
Don't let it get cold
Would Not RecommendIf the tempature drops below 75*F this will not work.. Frustration from being locked out of my home many times, have learned to not depend on this. Waist of money.
From Liftmaster.com
Owner
Would RecommendVery good product and great service from your company. Very Professional!
From Liftmaster.com
I think there is a problem
Would Not RecommendI recently bought this. I had to try a number of times to get it to program correctly. I have not had problems programming other remote openers with this opener. It seemed to work correctly, but now I am finding that the garage door opens itself at unknown intervals. I have never had this problem before. I have had to remove the battery to see if we can prevent this. Installing this new 877MAX is the only thing that has changed since this has happened. I can not recommend this product until this...
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
Unable to connect with opener
Would Not RecommendJust won't connect to opener via instructions in the box.
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
Good remote
Would RecommendCheck that your openers receiver is not broke before ordering a remote.
From Liftmaster.com
Thank you for taking the time to give our keypad a five-star review.
Does not work.
Would Not RecommendLooks good, does not work, I have yellow learn light on opener, tried the other three frequencies also, none of them work.
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
I cannot get this piece to program.
Would Not RecommendCould not get this piece to program after several tries and following the directions carefully.
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
Buttons Hard to Push
Would RecommendBought the 877Max several years ago to replace another Liftmaster remote keypad. The buttons on this keypad are very hard to push and it sometimes takes multiple tries to get all the code numbers entered. But it does work when needed.
From Liftmaster.com
Thank you for taking the time to review our product. Your feedback is valued and will be shared with our team.
Lift Master 877MAX
Would Not RecommendI can't get this to work! I need HELP I have tried multiple time without success.
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
Will not program ... Will not work
Would Not RecommendI have spent more that 5 hours trying to program this piece of junk...Trying to work with a Elite unit ,
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
Not working
Would Not RecommendGlad it is just not our wireless keypad that doesn't work! We have tried changing batteries and codes, just does not want to open with the code, light just flashes - ugh! Even pressing enter to close the door is no longer reliable! So frustrating!
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.
Works great!
Would RecommendWe bought our home 3 years ago and it came with remote openers for both garage doors. Based on their appearance, they've been here for awhile. We are completing a remodel so I came to the site today to order new remotes. i'm disappointed to see the issues described here. We have never had a problem with the remotes on this house, except occasionally we have to press "Enter" 2 times. We had the same remotes on our previous house and they worked flawlessly for many years. Once we get these new one...
From Liftmaster.com
Thank you for taking the time to review our product. We are happy to hear that you have been satisfied with your keypads over the years.
Another Poor Reliability Issue
Would Not RecommendLike the others, we are very frustrated with the this product. I like my garage door opener, but we're hoping to find another product that will work with Liftmaster. We need a wireless keypad, but we don't want to replace it every year! Altogether, we spent way too much money to have this happen at this point
From Liftmaster.com
One of our technical support specialists will be reaching out to you soon via email. Thank you.

One of our technical support specialists will be reaching out to you soon via email. Thank you.