
Lockly Secure Pro Deadbolt Secure Pro Deadbolt Satin Nickel Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock
I'm having trouble connecting to my wifi hub
1
Please try the following troubleshooting: 1. Please make sure you are using the latest version of the Lockly app. 2. Update your lock's firmware. Go to the Lockly app -> Select your lock -> Setting (in the bottom right hand corner) -> Firmware Update (at the bottom) -> Smart Lock Firmware Update. 3. Log out of your Lockly account on the app and log back in. 4. Unplug and re-plug in your WiFi hub. 5. Reset your internet router If you are still having this issue, please email us at help@lockly.com or give us a call at our Customer Support hotline number at 669-500-8835 so we can further assist you.