Is the dryer door supposed to be so hard to open and close? or is it just because it is new?

Hey there, and thanks for reaching out. We hate to hear you’ve had an issue with opening and closing the dryer door – we know that may have been frustrating, and regret any inconvenience caused. You might want to check the door latch to see if there is any evident damage or other issues that could be causing an issue. If the swing of the door was reversed, you may want to check that this was done properly and there are no issues with the hinges. We do have Installation Instructions available, which discuss how to reverse the door swing starting on page 16; if that might be useful, it’s linked here: http://pdf.lowes.com/productdocuments/09a31b79-6312-4be4-86ce-a48171703e58/44341624.pdf . We hope those tips help, but if necessary our service department is available at 1-800-432-2737. We’re always available if you have any other concerns or questions – best wishes! -Sarah@GEA