VEIKOUS 10-ft W x 13-ft L x 8-ft H Cream White Metal Freestanding Pergola with Canopy

Nice addition to my deck

Despite some negative reviews about issues, I purchased this and really enjoy having it! It went together fairly easily, only had to take a few things apart and redo it. The posts were all in good shape - no dents/dings/scratches. Everything went together smoothly if you take the time to really look at the instructions. The canopy went on without issues, and it’s held up to several rain/thunderstorms we’ve had. I put it on my back deck and have enjoyed it. I would recommend this.

Possible upgrade

All in all,not a bad product, especially for the price. Have it on deck, mounted in some cement filled flower pots. 60 mph winds tried to move it, but it stood up to the test. However, if there were some cross beams to limit the shaking. It would be better.

Great purchase

Pergola was easy to install and has good quality materials. It fit perfectly in our backyard.

Ordered white, got khaki, multiple dings in legs.

5 stars for shipping/arrival time as it came early. 3 stars for not being the color that was ordered and for having several dings in the leg structures. It does what we needed as for providing shade.

no parts available

There are definitely issues with this company's customer service. This is an aluminum frame product that is meant to last years. And due to the fact that the canopy needs to be removed during the winter for durability, you would assume that you'd be able to buy any replacement parts that you would need to be able to correct the issue with the Pergola. But I called in to the customer service and they said unless it's under warranty it will they will not provide any parts. I was not looking for an...

Structural integrity concerns

I like the appearance and functionality of the pergola and awning. However, I am concerned about the structural integrity and durability given the light aluminum material. More specifically only two small tabs on each post hold them steady and upright. I've just put this up and it has not been exposed to the high winds that come with storms.

garbage!

only lasted 1 week before the fabric ripped from reinforced holes. then 2 months later first rain storm, swayed back and forth, twisted while the bottom was secure. then 3 months later it's in a bunch of pieces on my lawn because the metal bolts ripped completely out! we haven't even had a real snow storm yet!

What I wanted, but

It's a great pergola for the price, but you have to be careful when tightening screws for they can break easily. Also, the screws for the cloth covering has a tendency to loosen quite often so if you live in a windy location be sure to check them daily. I would suggest you anchor it as well for stability...I placed an anchor inside the base plate so it wouldn't show...

Misleading.

I'm extremely disaapointed with my recent purchase because I received the wrong product. I ordered the cream white pergola, but I received the brown. I'd like to say this is the first time that Lowe's has made a mistake of sending me the wrong product, but it is not. Last week I had to return the Crank Cantilever Patio Umbrella for the same reason: I ordered white (to match the pergola), but Lowe's sent RED. This is extremely disappointing for numerous of reasons but the main reason is the incon...