SMARTCORE Naturals Hot Springs Hickory 1/4-in T x 5-in W Water Resistant Handscraped Engineered Hardwood Flooring ( 20.01-sq ft / Carton )

Not built to last

Not quite 3 years after professional install in a residential home, and this flooring is worse for the wear. I will be seeking some kind of warranty protection. We loved it when it first installed, but it lacks longevity. I would not recommend. Go with another product.

Good from far but far from good!!!!

Purchased and installed 380sf in kitchen/dinning room in Mar of 2022. Within six months the end lock on several pieces failed which allowed them to slide apart...fast forward to fall of 2025 multiple end and side locks have failed which causes the pieces to separate and large chips of the oak laminate to break off. Shaw Industries Claims department has been difficult at best to deal with. They initially tried to deny the warranty claim based on a bad inspection report. After the second inspect...

Gorgeous and Durable

I read some of the negative reviews and decided to provide my two cents worth. I had this floor installed 5+ years ago, and it looks like it did upon installation. It has held up to its waterproof claim (installed in a bathroom). It's comfy to walk on (quiet) and doesn't have scratches - but we're not that tough on a floor - so far, it's been dog-proof. It's been a winner for me - and it looks like real (rustic) hickory. The only negative is my contractor said install was kinda tricky - you have...

I bought this floor 2 years ago at lowes and it's chipping off. I looking for 3 pies or just a box to replace the ones that are cheating. Why write 25 year warranty and it's hot holding to the standard at. I looked everywhere and seem not to find the smartcore boulder creek hickory. Please can some one from lowes help us were we can get it, I can't afford to redo my my floors

Samples purchased are bigger than samples at store

Liked other colors better

All natural!

I like the natural look of this flooring. I'm hoping it is durable,as it was quite expensive.

Floors

Very durable

Cupping and Separation Issues within year 1-2

Given the recent denial of my claim, I am requesting that customers who have posted negative reviews provide detailed information on the resolution they received from Lowe’s or Shaw. Understanding how similar claims were addressed will assist me in determining my next steps.

High traffic

Laid this two years ago in our dinning room which also goes outside to our lanai. We are now replacing it because all the edges have broken off. It does not do well if laid over concrete, despite directions and putting down a cushioned underlayment. Maybe it holds up better when laid on subfloor but I will not be purchasing again.