Kwikset Halo Keyless Entry Polished Chrome Smart Wi-Fi and Touchscreen Keypad Electronic Deadbolt Lock ft. SmartKey Security

Don't buy this lock!

These locks require 4 AA batteries to operate. Their power consumption is HUGE requiring new batteries every 4 - 6 days depending on use. This product should not be on the market.

Trash do NOT buy this garbage

I purchased this lock in August of 2023. It quit working after three weeks and so they replaced it now it is October 2025. It’s quit working again well because there’s only a one year warranty unless you purchased an extended warranty that there’s nothing they can do. It’s an electrical matter. So basically you pay hundreds of dollars for a lock that’s only gonna last you maybe a year maybe two but mine had to be replaced within the first three weeks . My sister has the same lock. She replaced h...

Halo Touch Fingerprint

Purchased this lock so kids can get in faster than using a key when coming home from school. In less than a year, the touch pad stopped working. Kwikset had me do troubleshooting and sent me a replacement. Within less than a year, the replacement did the same thing. This is obviously a defect from this product. Kwikset now says I am passed my warranty phase of 1 yr. If you want a product that works for less than a year, buy this then.

Great smarthome device.

Absolutely love this lock. Easy to set up and add family members. My child can't wait to get home from events to use fingerprint to unlock.

Extremely difficult to set up.

I installed the lock with little to no difficulties. When it came time to connect the lock to my wifi network, that's where the problems began. After spending approximately 2hrs. trying to connect with no luck I decided to contact Kwikset support. They were no help at all. Frustrating!

Unlocked itself numerous times

During the AWS outage 10/21/2025 my front door unlocked itself multiple times. Due to the outage, notifications were not being sent so we would not have been aware it was happening if we weren't home and heard it happen. We had to take the batteries out so the door would stay locked. NOT SAFE, do not buy.

I think I got a lemon

On day two with the Halo Touchscreen. Works OK with the key, but not the app. Have had to manually reset it twice already. After the reset, it works OK for a time or two, but then I get an error message that it is jammed. Still works fine manually or with the key, so it is not jammed. Just doesn’t work with the app. Disappointed

Screen cracks

Haven't had this lock too long but the screen has been slowly cracking for a while. Assume it does not take the sun well. All the other functions work as expected. But screen reliability is not good.

Do not recommend

This is a terrible product. The auto unlock feature is not reliableLuca. Batteries die far quicker than 5 months. The lock cannot be connected to when traveling internationally.