Heartland Cedar Pavilion 12-ft W x 12-ft L x 10-ft 6-in H Stained Cedar Freestanding Pergola with Canopy

Wonderfully built and looks custom.

You are basically getting a custom look for a fraction of the price. People have left bad reviews because it doesn’t come with the roof but they just need to read before clicking the buy button. It’s clearly stated. Don’t blame Lowe’s for your mistake. This gazebo is an amazing buy! For me being able to match the roof on my house gave it a very custom look. The cedar color is perfect too. Not too red. The kit did take a few days to put together not the 8 hours it stated and I hired so...

Worker was really nice and helpful

Misleading

I paid a couple thousand dollars for a building which appeared, from the picture, to be a complete building. It was not until the building was paid for and unloaded that I realized none of the roofing materials came with the building - no shingles, no felt, no drip edges. Once all of the missing roofing materials are purchased, this pavilion is not such a good investment after all. I am very upset about being misled into this purchase by a picture which shows a pavilion, complete with roof, for ...

Poor manufacturer customer service.

Product finally showed up after a couple of missed delivery times. The box had been punctured on the bottom of the skid by a forklift resulting in taking a corner off one of the support posts. I called the manufacturer and was asked to send in pictures and a copy of the sales order. One week later I heard back that they were finally going to ship my replacement post but to date it has still not shown up. If it doesn't show by the end of the week, this is going back.

Good Quality

You would need a professional to put it together unless you are a handyman and good at following directions.

Great product, great service.

We absolutely love our new pavilion. It’s so much better then the metal ones with the fabric covers. It turned out better then expected, and the shingled room is just the topping on the cake. I can’t say enough about it, have already ordered curtains, and will be spending many summer evening’s sitting under it with friends and neighbors.

No Shingles

I really enjoyed working on this Gazebo. The instructions were very easy to understand. I also liked the fact that the columns were hollow. The fact that they were hollow allowed me to use J-Hooks, all-thread, washers and bolts to tie each post down to the footers from the top of each post. With the all-thread tie downs that I used in conjunction with the 1/4 inch anchors, this Gazebo isn't going anywhere with high winds. I also used the fact that the post are hollow to pull electrical wires for...