Generac Gas-Powered (49 State) Portable Generator w/COsense 8125 Starting / 6500 Running Watt Gasoline Single fuel Portable Generator

Generac customer service and warranty claim

Generac portable generator warranty claim service has been poor at best. Generator did not run properly directly out of box. Followed ALL specified warranty procedures, including direct contact with Generac, establishing claim number through service rep, extensive description of problem to three different service reps, personal delivery and pick up of defective unit to Generac approved service dealer without having issue resolved and over a month of ghosting from the third service rep that I...

Missing Hardware

It was missing hardwear. Contacted Generac and they said they would ship withing a week. Didn't happen and contacted them again 2 weeks later. Didn't happen, so returned to Lowe's. If this is the customer service for a couple of nuts and boolts, noway would we trust them for warranty work! With how they did nothing about the missing hardwear, Lowe's management agreed that if we were to use aftermarket hardwear Generic might void the warranty. We have no idea if it's a good generator or not, as ...

This Generator is amazing.

Sold Out by the New Lowes

Returned new generator as no idler to preserve full. Ordered more expensive one with idler. Lowes has not refunded money to credit card. New one arrived. Guess what, the new one is the same identical generator. Don't know if I can trust the present Lowes as they are either incompetent or something else

Great but a little noisy

Highly satisfied with product.

Bought this generator in anticipation of bad winter storm approaching. Had a 15 year old generator that this new one was replacing. Thankfully winter storm did not knock out my power. Generator was packaged well. Went together like instructions said and fired right up after oil and gas fill. Thankful of the electric start. Am satisfied with the quality of machine. Now I have a new one if I need it.

I wish I didn’t buy this

Never works off of propane only gasoline. Provides dirty electricity at 63-64 hertz.

Shipping was pretty fast

Is the best brand for generators

First start - Fuel Squirting out the side of Carb!

Bought this Generac a few weeks ago. Just unboxed it, added oil and gas. Started it up and gasoline squirted all OVER the place, from the side of the carb! Nice job, Generac! NOW what do I do?

Out of the box it did not work( Generator) /called store and Generac and they keep transferring me around and saying it had to be returned in 48 hours during the snow storm which they knew was impossible! I did not buy to return but I certainly am not going to find out what's wrong and buy parts to fix it myself so if anyone can tell me where else i can go to find some answers please do because Lowe's will not help.