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Item #5207971 |
Model #HPS10-80H45DV
Delivery
ENERGY STAR® certified
Eligible for $2,000 Federal Tax Credit, additional rebates may apply (see Lowe's rebate center for details)
Ideal hot water delivery for 3 to 4 person households, when sized appropriately
Leak Watch® smart technology provides instant leak alerts for added peace of mind
Leak Shield® shut-off valve automatically shuts off the water supply when a leak is detected (accessory included)
Tank Guard Plus™ smart tank system adapts to local water quality for added tank protection
Grid-Capable design reduces energy costs and operates quietly at 45 dB
Delivers 95 gallons in the first hour via two back-up 4,500-watt copper heating elements
iCOMM™ smart connectivity allows you to get notifications and manage your hybrid electric heat pump water heater from your smartphone
General | |||
|---|---|---|---|
Color/Finish Family | Gray | Grade | Residential |
Series Name | Signature 900 | Use Location | Indoor |
Type | Tank | Display Type | Digital |
Power Source | Electric | ||
Dimensions | |||
|---|---|---|---|
Depth (Inches) | 29.5 | Nominal Capacity (Gallons) | 80 |
Diameter (Inches) | 26.5 | Rated Storage Capacity | 82-Gallon |
Family Size | 5 | Water Connection Size | 3/4-in |
Height (Inches) | 69 | Weight (lbs.) | 289 |
Insulation Thickness (Inches) | 3 | Width (Inches) | 26.5 |
Features | |||
|---|---|---|---|
Annual Fuel Utilization Efficiency % (Percentage) | 0 | Scale Prevention | No |
Automatic Shut-Off | Yes | Super High Efficiency | Yes |
Decibel Rating | 45 | Temperature and Pressure Relief Valve | Yes |
Foam Insulation | Yes | Uniform Energy Factor | 3.88 |
GPH Recovery at 90 Degrees F (Gallons) | 20.7 | Voice Controlled | No |
Grid Capable | Yes | Voltage (Volts) | 240 |
Hybrid Heat Pump Technology | Yes | Water Connection Location | Top/Side |
Leak Detection | Yes | Water Heater Style | Tall |
Overheat Shut-Off | Yes | Wattage (Watts) | 4500 |
Point of Use | No | ||
Compatibility | |||
|---|---|---|---|
App Compatibility | Yes | Works with Apple HomeKit | No |
Bluetooth Compatibility | Yes | Works with iOS | Yes |
Smart Compatible | Yes | Works with SmartThings | No |
Wi-Fi Compatibility | Yes | Works with the Google Assistant | No |
Works with Amazon Alexa | No | For Use with Mobile Homes | Yes |
Works with Android | Yes | For Use with RVs | No |
Warranty | |||
|---|---|---|---|
Warranty | 10-year limited | ||
Certifications | |||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) | AHRI Certified | Yes | |
ENERGY STAR Certified | Yes | AHRI Certification Number | 208531263 |
Safety Listing | UL safety listing | ||
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 40101800 | ||
Check out the Best Selling Water Heaters on Lowes.com
Ratings may include incentivized customer reviews.
The hybrid water heater has mixed reviews, with both positive and negative experiences reported. Customers appreciate the energy efficiency and quiet operation, but many experienced significant reliability issues, such as premature compressor failures that negated the energy savings. Connectivity and customer service problems were also common complaints. Overall, the product's execution and reliability seem problematic, and customers should carefully consider the potential risks before purchasing.
Customer review summary generated by AI, including incentivized reviews.Good
Good
warranty
this is my 3ed AO Smith hybrid, 10 yr warranty, in 4 years
Failure after 2 years
I saw a lot of negative reviews before I bought this, thinking I may be lucky enough to not hit a failure. I was wrong. It indeed failed after 2 years. Called AO Smith, they gave me an RMA number for exchange of the identical unit. But they won’t cover the labor to uninstall and re-install. So to get a plumber to do that job it costs 2k in the Bay Area. More expensive than the unit itself. If this thing is saving me $340 per year this essentially eliminate 5 years of energy savings. The instal...
Heating Element bad after 15 months
The heating element on this water heater went out in less than 15 months. The extended warranty will cover this but I'm informed there are no service technicians in my area.
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to [email protected]...
Worked 2 years
Purchased this water heater in October 2023, and in October 2025 here we are: the heat pump failed. Contacted a local plumber to have it fixed: the water heater is under warranty, but it will cost me almost $1000 to have the AO Smith defective product replaced !!! I've contacted AO Smith to know if they plan to help customers having issues with their products of particularly poor quality (lasting only a fraction of their expected lifespan), and the answer was clear: no. My 2 cents: expect a peri...
We're sorry to hear of your experience.
We want to ensure you receive the warranty coverage included with your purchase.
Pl...
Worth the extra money
this is my second one -- works well
Thanks to Lowe's for giving me a 100% refund.
I returned it to Lowe's because of so many lousy product reviews from consumers who had purchased this water heater. There was not one single positive review.
Water heater fine but app doesn’t work
The water heater seems to work fine but the app to control the features does not work. After reading reviews, I can see that people have been having trouble with this products app for over two years. There seems to be no resolution. I would recommend you purchase the lower priced water heater because you will have to control the features manually anyway.
Working As Expected
I purchased with the expectation that it would use much less energy than my old existing electric water heater. I have an energy monitor that I use to track energy usage of various appliances. Over a few weeks this heat pump water heater has used on average 20% of the energy of my old water heater. My old one needed about 3500 Watthours per day while the new one only 700 watthours. I do live in Florida and the water heater is located in our garage, a relatively warm location. Nevertheless the en...
Garbage product, poor warrantee
Worked for less than 1.5 yrs and after jumping through a bunch of hoops to get customer service to honor the warranty ( took me almost 4 months), it was replaced. The replacement lasted 2 years with only the carry over warranty for the original tank. Plumbers who were required to come out and service said they see so many problems with this company and they were surprised I was able to get them to honor the warranty bc usually they do not. Will not buy AOSmith again.
We're sorry to hear of your experience.
We want to ensure you receive the warranty coverage included with your purchase.
Pl...
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We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to [email protected]...