Whirlpool 20.5-cu ft Top Freezer Refrigerator & 30-in Freestanding Electric Range 4pc Stainless Steel Suite
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Item #623786 |
Model #WRT311FZDM
Storage bins you’ll use every day: one for dairy and a flexible one that moves side to side
Refrigerator and freezer have individual temperature controls
Frameless Glass Shelves are wall-to-wall, so you can store more items
Humidity-Controlled Crispers store fruits and veggies in their ideal environment
LED Interior Lighting is cast inside the fridge, so food looks like it should
Add an optional ice kit (sold separately) for accessible ice cubes
Fingerprint-resistant stainless steel option available
General | |||
|---|---|---|---|
Appliance Color/Finish | Stainless steel | Toe Grille Color | Gray |
Cabinet Color | Gray | Bulb Type | LED |
Handle Color | Stainless steel | Handle Type | Standard |
Manufacturer Color/Finish | Monochromatic Stainless Steel | Door Style | Flat |
Dimensions | |||
|---|---|---|---|
Actual Width (Inches) | 32.75 | Height to Top of Case (Inches) | 65.5 |
Common Width (Inches) | 33 | Height to Top of Door (Inches) | 64.5 |
Popular Widths | 30-in | Height to Top of Door Hinge (Inches) | 66.25 |
Depth (Excluding Handles) (Inches) | 30.625 | Overall Capacity (Cu. Feet) | 20.5 |
Depth (Including Handles) (Inches) | 32.875 | Refrigerator Capacity (Cu. Feet) | 14.4 |
Depth (Less Door) (Inches) | 28.5 | Freezer Capacity (Cu. Feet) | 6.1 |
Depth Type | Standard-Depth | Refrigerator Size | Small (<33-in) |
Depth with Door Open (Inches) | 62.25 | Weight (lbs.) | 212 |
Features | |||
|---|---|---|---|
Air Filtration | No | Reversible Door | Yes |
Built-In | No | See-Thru Door | No |
Child Safety Locks | No | Shelf Options | Glass shelves |
Customizable | No | Snack/Deli Drawer | Yes |
Dispenser Light | No | Temperature Controlled Drawer | No |
Door Alarm | No | Voice Controlled | No |
Door Shelves | 6 | Frost-Free | Yes |
Electronic Temperature Control | Yes | Water Filtration | No |
Fingerprint-Resistant | No | Water Filter Indicator | No |
Gallon Door Storage | Yes | Reversible Freezer Door | No |
Garage Ready | No | Filtered Ice | No |
Hidden Hinge | No | Ice Maker | Optional (sold separately) |
Hub Required | No | Ice and Water Dispensers | None |
Humidity-Controlled Crispers | 2 | Freezer Baskets | 0 |
LED Light | Yes | Freezer Door Shelves | 0 |
Lowe's Exclusive | No | Freezer Door Bins | 2 |
Panel Ready | No | Freezer Shelves | 1 |
Pantry Drawer | No | Freezer Light | No |
Professional | No | 3-Way Convertible | No |
Refrigerator Interior Lighting | LED | Evaporative Cooling System | Single |
Compatibility | |||
|---|---|---|---|
App Compatibility | No | Works with Android | No |
Bluetooth Compatibility | No | Works with Apple HomeKit | No |
Compatible Ice Maker Model Number(s) | W11729596 | Works with iOS | No |
Custom Door Kit Compatible | No | Works with SmartThings | No |
Smart Compatible | No | Works with Sonos | No |
Wi-Fi Compatibility | No | Works with the Google Assistant | No |
Works with Amazon Alexa | No | ||
Warranty | |||
|---|---|---|---|
Warranty | 1-year limited | ||
Certifications | |||
|---|---|---|---|
Approved for Outdoor Use | No | Safety Listing | Not safety listed |
ENERGY STAR Certified | No | ADA Compliant | Yes |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 52141500 | ||
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Many customers are satisfied with its spacious interior, quiet operation, and efficient cooling. However, some have experienced issues with the freezer, loud compressor noise, and poor quality. While the product seems to work well for many, there are enough quality and service concerns that customers should carefully consider the tradeoffs before purchasing.
Customer review summary generated by AI, including incentivized reviews.Terrible experience
I will never buy another Whirlpool product again. .It lasted a few months and stopped cooling. Ok, every product has an issue from time to time. The kicker was the process to fix. You cant go through Lowes of course. So Whirlpool sent me to some repair service and that service could not schedule on my weekday off because the only come to my area on a certain day. They also could not tell me an actual time, only morning or afternoon. So they wanted me to burn a vacation day to repair a practicall...
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White ) Verified Purchaser
DO NOT BUY
Purchased as a spare fridge for the garage, which is heated and stays 70 degrees all winter. This was even specified as usable in a garage. Had it delivered 11/23/2025. Worked fine until 1/25/2026. Nearly two months. Compressor has already failed in it, lost a freezer full of meat.
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whir...

Freezer on top was a big mistake. Broke 2 days
Great price bc who wants a freezer on top? The thing broke after two days. Had to return it.
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black ) Verified Purchaser
Not your father’s (good) Whirlpool
This refrigerator declares itself as a Whirlpool, but the quality does not live up to that name. While it seems to run OK for now, I wonder about the future, and if it will live as long as the 2009 Kenmore it replaced. This refrigerator feels cheap, unlike the old Kenmore. They cost about the same, but with high inflation we’ve had the past decade I’m guessing the quality suffered on the Whirlpool to keep the price down. One particular item that was highly frustrating on this fridge was swapping...
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Black ) Verified Purchaser
Noisy squeaky door
We have had this refrigerator for about 3 months. The door developed a bad squeak ing noise when you open and close the door. They sent a technician out and said it is a problem with the side panel of the refrigerator that door connects to. They said they can’t fix it. Whirlpool says it’s working fine so pretty much live with it. They say they have escalated it the chain and will have someone contact me. I have done this 3 times and never get a call. They said they found someone else to look at ...
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White )
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi...

Love my refrigerator
The price was reasonable. This refrigerator is bigger than the one I had previously.
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( White ) Verified Purchaser
A nice fridge
This one is the same style and size as our old one, which is what we wanted. We added the optional ice-maker, since that was what went out on our old fridge. We like the glass shelves that let you see everything easily. The meat and cheese drawer is smaller than we are used to, but we like that it slides left and right on the shelf, and slides out easily. The produce drawers at the bottom also are smaller than our previous fridge. There are not as many shelves on the door as our previous fr...
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
A trusted friend.
[This review was collected as part of a promotion.] This is my second refrigerator by Whirlpool, it was a ‘gold’ model and at least 13 years old. I loved it. The control module failed. This one is low end and so far all is well. Understanding it’s a good model, the build quality is has issues; the inner wall panel is wider than the glass adjustable shelf the freezer door leaks at corners, other wise ok.
From whirlpool.com
[This review was collected as part of a promotion.] I've owned Whirlpool appliances most of my life and have been a been a fan of their reliability and longevity. I have a Whirlpool refrigerator in my garage that was moved across state, is over 30 years old and still runs like a champ. My last purchase to update only lasted 5 years. Still, I replaced it with another Whirlpool. Shortly after it was delivered, the door was making loud grinding noise when opening and closing. The installer return...
From whirlpool.com
very happy with the product
1st i purchased this after the Whirlpool refriderator that we had for 34 years with no problems finally died. The fridge started making noise and the freezer stopped getting cold. ordered this immediatly since it would be delivered the next day and also they would remove the old one. Lowes delivery was fantastic, both men removed the old one in less than 2 min and the new one was in and leveled in less than 5 min, they set it up by installing the handles and removing the interior wrapping and s...
From 20.5-cu ft Standard-Depth 33-in Wide Top-Freezer Refrigerator ( Fingerprint Resistant Stainless Steel ) Verified Purchaser
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Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi...