Wayne Dalton Classic Steel Model 9100 Insulated Single Garage Door and Genie 1-1/4 HPc Ultra Quiet Belt Drive Garage Door Opener with 2 Universal Light Bulbs

Great Value

I was concerned about delivery times and issues because of reviews posted. My doors came in the day that was my expected delivery date. I had never installed garage doors before but it was easy. The first door took 2 days the second took 4 hours. These doors are nice quality and value.

Very quiet

Purchased as replacement door. Easily installed on existing frame. Easy to torque the spring using ratchet. Very quiet

Useless

Order this door if you want to wait 4 months with zero updates, customer service at Lowes is a joke and has zero info, they give you a phone number to Wayne Dalton and after waiting on hold for 3 hours they tell you they have no idea and "Lowes is the only one with information." Save yourself the aggravation and money unless you want to spend money to listen to endless phone loops on hold all afternoon.

Where's all the parts?

Very few, vague instructions. Once you determine your particular door assembly instructions, you realize the company did not send all the parts. You call them, they tell you to send pictures of your stuff. And they tell you they will have to review things to see if they feel like sending you the stuff you need to complete installing the door.

Wayne Dalton Classic insulated winner

I have never installed a garage door before. I am just an average guy that can do things. A classic 9' x 7' 9100 model insulated garage door, by Wayne Dalton, from Lowes. I installed this by myself in 2024 and I can tell ya, it was a learning curve. It can be done better if you had a helper. However, once I read the instructions a few times (what? I read the instructions???) and checked out all the pieces, watched a few uTubes, etc... I got the idea that I could do it myself. The other part...

Never received and cancelled after 2 month delay

I ordered doors in November 2025 with a January 2026 delivery date. After that date came and went, I heard nothing. For two months I tried to get an update and could never get a clear answer on the status of my order. Then in March 2026, they cancelled it entirely. The reason? They had been intermittently placing holds on my payment method, which triggered declines — even though the funds were available the entire time. Rather than work with me to resolve the payment issue or reprocess the order...

product failure and no customer support

product purchased on February 2025. on May 2026, the top panel buckled inwards and will not close properly. the only part that is damaged is the top panel, but Wayne Dalton refuses to sell a single panel by itself. we now have to buy an entire door and door system.

Missing Parts and Damaged

my garage door was missing The Idler bracket and section number two was damaged in the left hand side tried to contact Wayne Dalton in a directed me to a local dealer who said I had to deal with Lowe's will update the review if Lowe's gets me an idler bracket and compensates for the damage to section number two. the package that I received had two of the upper right brackets and was missing the left idler bracket which made installation of the door impossible until I could get the part which I d...

Lasted less 5 years

I don’t know if this is the garage door you’re looking for and I just want to share my experience with this garage door with you. I purchased this garage door in August 2021 from Lowe’s and a couple of weeks ago it fell apart. This is a garbage door that barely get used and is only being use for storage purposes. The metal piece that actually pulls the garbage up ripped off from the actual garbage door. Because the metal they used to make the garage door is to weak and the door is a bit too heav...

instructions

nice door, works well. The instructions are absolutely horribly written. nothing is marked as introduction indicate. so much if what the instructions say and pictures show make no sense at all. be prepared to spend alone of time figuring it out. YouTube was actually more help.