Samsung Samsung Bespoke 22.9-cu ft 4-Door Counter-Depth Refrigerator (Panels Sold Seperately)
Collection Items
NO_DELIVERY_DATESWhen should I expect to get my items?
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Items Included in this Collection
Item #5042350 |
Model #RA-F18DU4QG
Color Customization: Customize the design of your refrigerator with changeable door panels
Choose from a variety of colors and two finishes to create a space that fits your style
General | |||
|---|---|---|---|
Color/Finish Family | Green | Sub-Brand | Bespoke |
Manufacturer Color/Finish | Emerald Green Steel | Type | Refrigerator panel |
Dimensions | |||
|---|---|---|---|
Actual Depth (Inches) | 0.75 | Actual Width (Inches) | 17.63 |
Actual Height (Inches) | 35.5 | ||
Features | |||
|---|---|---|---|
Fits Amana | No | Fits LG | No |
Fits Cafe | No | Fits Maytag | No |
Fits Electrolux | No | Fits Midea | No |
Fits Frigidaire | No | Fits Samsung | Yes |
Fits GE | No | Fits Whirlpool | No |
Fits Hisense | No | For Use With | French door refrigerator |
Fits Jenn-Air | No | Material | Stainless steel |
Fits Kenmore | No | Package Quantity | 1 |
Fits KitchenAid | No | Universal Fit | No |
Compatibility | |||
|---|---|---|---|
Brand/Model Compatibility | BESPOKE 4-Door French Door Refrigerator | ||
Warranty | |||
|---|---|---|---|
Warranty | None | ||
Certifications | |||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) | |||
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 52141500 | ||
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator offers a sleek, customizable design with a spacious interior and convenient features like a beverage center and dual ice makers. Customers appreciate the ability to change the color panels, though some report issues with panel durability and problems with the ice maker. There are also significant complaints about the limited availability of certain panel colors, which was a major selling point.
Customer review summary generated by AI, including incentivized reviews.glass panels finally
I purchased my refrigerator in December of last year and was excited about the glass panel promotion. I had purchased the 4 door refrigerator. I was frustrated in trying to order my glass panels, like everyone else it kept saying out of stock. This morning I was finally able to order the promotional glass panels. It has been 5 months but they finally were available. Other than that I love the refrigerator, features, color, dual ice feature, etc, I have purchased several Samsung products an...
From Samsung US
Panel rebate scheme is successful.
Like everyone else I got scammed by the panel rebate scheme. Ended up with the in stock fridge in a finish I dont want under the guise of rebate for different panels. They got my money for the rebate scheme but over a year later still no panels. I will never buy another Samsung product of any kind.
From Samsung US
Not a good experience
What a nightmare we have been having with this product so far. We also purchased with the promise of the rebate for use in the blue panels. We aptly got approved for the rebate and got a code and link to use. It does not work. The panels say they are available at my zip code in the cart but after going through the payment process and putting in the promo code I get an error that inventory can’t be confirmed. I have escalated and escalated. Every couple of days I get a note saying to try aga...
From Samsung US
Hello there, We understand your dismay about the promo code not working. We suggest contacting us via the options below to speak with a live represe...
Panel Promotion Scam
Note, I am happy with the fridge quality itself. However, I purchased this refrigerator based on the representation that the exterior panels could be changed to different colors. However, the black panels that were a key part of my decision have never been available. Had I known that these panels would be consistently unavailable, I would not have made this purchase. At this point, it feels misleading to market this feature when customers cannot actually access the options promised. I would ap...
From Samsung US
Hello there, We understand frustration if the black color panel for your fridge is unavailable. We want to speak to you directly to provide an updat...
False Advertising
We purchased the fridge back in November. Still haven't received the "free" panels. Says they are not available for delivery in my area or they are out of stock. I completed a request to email me when the panels were back in stock. I literally just got the email letting me know it was available 30 minutes ago and went in to order and it still says unavailable. False advertising. I plan to contact BBB. Too many customers with the same experience. Shameful for what I considered a trusted b...
From Samsung US
Hello there, We understand your frustration regarding the free panels. We want to speak to you directly to provide support and see what options we ca...
Misleading Panel Offer
Like many others, I too have been fooled into thinking I could order another set of panels for free via Samsung's promotion. For the last two months, the panels have been out of stock. I set up a notification when they are back in stock, but even when then they appear out of stock within seconds (not even minutes). If you are thinking of getting this fridge because you like the idea of being able to change its looks via a panel swap, just know that you won't receive a 2nd set any time soon, if a...
From Samsung US
Zakon, we understand your frustration regarding the availability of the fridge panels. We want to speak with you directly to provide update on the ava...
SCAM!
Another furious customer who is a victim to the panel scam. I cannot stand my kitchen because of the blue and white eye sore! I want my stainless panels I was promised through rebate when I purchased this thing. SCAM, SCAM, SCAM!
From Samsung US
Hello Ello, It’s practical to expect promotional commitments to be clear and honored when making a purchase decision. For this refrigerator model, s...
Great fridge, but get the panels elsewhere, don’t
Love the fridge, but the panel promo is a scam. Nothing is in stock. We wanted an all-white fridge, but had to buy a stainless steel one to get it in time, but figured we could get the white panels with the promo. Nope. I’m sure I’ll get the auto-response too with all the support links, but the phone number goes to the people running the promo, and the support fb messenger link is unhelpful since they don’t know much about the promo or inventory of the panels.
From Samsung US
Greg, we understand your disappointment with not getting the panel that you like for your fridge. Let us help. Please feel free to reach out to us vi...
Discontinuing Design Left Only Weak Functionality
The original variety of colors and the prospect of changing the exterior by stocking a variety of panels to swap in/out originally provide a differentiating ability to evolve the appliance's design appeal over time. The facade isn't functional, but it did a lot to make the lackluster feature set easier to shrug your shoulders and not pay much attention to. Without making the functionality any better, Samsung discontinued almost the entire palette of visual appeal. But my "Morning Update" con...
From Samsung US
Hello J He, We appreciate sharing your detailed feedback about the design updates and software experience of your refrigerator. We understand how im...
SCAMsung - useless panel rebate
Samsung Bespoke Panel Rebate is a joke. Not a single one color panel available for delivery in CA. Friends warned me not to go with Samsung but was tempted with the bespoke look. I think 50% of the reviewers are not satisfied with Samsung's panel availablity!
From Samsung US
Hi FreCA539, We value the time you took to share your review about your Samsung Refrigerator. Feedback like yours helps guide improvements to our su...
Hello, Having a specific style in mind makes a difference, and your feedback on the rebate program gives us helpful insight into your experience. W...