MAAX Vellamo 30-in x 60-in Tub Shower

Comfortable but defective

This tub seems like it would be very relaxing but the one we received the overflow hole was cut an inch to the right so now we have Crooked piping

Review of Both Lowes and Maax bathtub

My BIGGEST issue right now is Lowes. This bathtub can ONLY be used with a surround system and it was not shown as such in the store. Husband BOUGHT THIS due to the clean look but also how deep it was. This is a MASSIVE ISSUE since we cannot now add a shower door due to the 1in lip! The whole bathroom is DONE but we cannot shower because no door. Now we have to try to figure something out (shower curtain is NOT an option, this is a HIGH END bathroom). We had read the handful of reviews online...

Great for two years and then poof

Worked fine for two years and then slowly started sinking in the middle. At the end of two years, the middle of the tub is now cracked, chipped and now unusable. Looking at it when it was removed, the middle of the tub is the weakest, thinnest material while the sides are actually thicker. We won't be going with a Maax tub again as this is a big design fault. The place with the most stress should be the thickest part or at least reinforced. That area is half the thickness of the rest of the tub....

Buyer Beware!

My husband and I are renovating our only bathroom in our house with a bathtub/shower. We decided to purchase this bathtub for these main reasons: 1) We liked the look of the tub and surround, 2) We wanted a deeper tub for soaking, 3) The price seemed reasonable, and 4) it’s made in the USA. When the tub was delivered there were some minor imperfections, but we decided to overlook them rather than taking a risk of getting a tub with worse defects. Just for context - my husband has been a cont...

HUGE but difficult

I loved the modern look, so we opted for this tub. Once we got home and unboxed it there was a significant chip out of the acrylic on the front apron. It should be covered once we tile/caulk. This bath is DEEP which I love, but trying to fit it inside out alcove was a nightmare. We had to cut studs out of the wall on one end just to drop it in. Once that was done, the apron won’t touch the ground even after confirming the legs are flush and level on the floor. Even the tub measures level. Instru...

Terrible tub 2x

First tub I had installed leaked and developed cracks and exposed hidden voids under paper thin finish upon first 2 uses. Had to have it torn out and replaced. 2nd tub has now been in for 8 months and cracks have developed and also holes due to voids underneath the paper thin finish breaking in. The decision to put this tub in my home has been one of the most financially and mentally draining situations I've ever dealt with. I truly wish I could go back in time.... I hope these words save someon...

DO NOT BUY - cracked tub, costing thousands

We purchased this tub in May 13, 2022, and by May 31, 2022 (less than a month!) the tub cracked. My husband and I are not heavy people so we weren't sure why the crack had occurred. We did a tub repair kit, and eventually the crack became bigger and leaked below. We reached out to MAAX and they pointed to the contractors that they had poorly installed the tub without proper support and MAAX customer support did not do anything. We had to take a loss and we had the contractor come back, rip out t...

Not happy

We purchased the MAAX Vellamo 60x30 Soak tub in April 2022, and after reading the reviews, it’s clear that cracks and breaks are a common issue with this company. That’s completely unacceptable. I invested a significant amount of money into remodeling my bathroom, and now I’m stuck on hold with customer service, hoping for a resolution. My biggest concern is the potential cost of hiring a contractor again to remove the tub, redo the surrounding tile work, and reinstall the sliding glass door. Th...

Love

I was reluctant to buy this, only because the reviews aren't great. My contractor reminded me that thousands of these are sold across the country, with no issues, and that people generally only take the time to write reviews when they are upset. That means there are thousands of happy people out there, of whom did not write reviews. He also said to be weary of reviews where someone's contractor or plumber, blamed the tub company for damage. He said that happens daily. The contractor, plumber, ti...

DO NOT PURCHASE

I purchased this tub in October 2023. It was installed by December and in use when the bathroom was complete in January. A hole appeared in February, less than 2 months after being in use, after my 30lb 3 year old was playing in it. There was no force applied. Water flooded into my kitchen and then down into my basement bathroom when the tub was drained. I am now fighting the manufacturer for refund AND to cover the expense to completely remove and retile that part of the bathroom. I believed Lo...