Kwikset Halo Touch x PreSatin Chromeott Satin Nickel CoMatte Blacko

Convenient with some drawbacks

We bought the Kwikset Halo Touchscreen Electronic Deadbolt after an earlier model gave us too many problems. We bought a newer version of the same lock we already had. Installation went well for the most part, but I expected to be able to program the lock from the lock itself, like the last one. Instead, we had to do it through the app. Downloading the app went fine but getting past all the verifications to where we could actually put in a lock code was annoying. The Cookie warning came up ...

The Electronics Barely Outlasted the Warranty

The lock worked well for about two years, then developed severe battery drain and now burns through alkaline batteries every 7 to 10 days with very little use. I verified 2.4 GHz WiFi signal strength, reset the lock, tested multiple alkaline battery brands, and confirmed there are no alignment or mechanical issues. The drain continues even while the lock sits mostly idle. Kwikset support was polite, but ultimately hid behind the 1 year electronics warranty and offered no accommodation at all. ...

The battery life of these locks are not very efficient. I installed a lock and within 2 months the battery level was at 35%. When I spoke to Kwikset Customer service I was told the average life of the batteries is 3 to 4 months depending on the location of the lock to your router. Considering a 4 pack of batteries is $5 to $6, that is an additional $20 to $24 per year of expense added to the expense of the lock. I will be looking into purchasing another brand and replacing these locks.

Don't!

This lock for no reason sometimes refuses to open the door, I have to keep a lock box with a key in it in the door jam. Yesterday, we tried the reset to wipe out all the codes and start over... NOTHING ... blinked red 3 times.. thought maybe it worked.. Nope... then out of the blue after a half hour it worked.. so frustrating - we've only had it 3 months, sometimes it works great other times NO WAY...

Look elsewhere -- do NOT buy Kwikset Wifi locks.

This lock is a complete failure for anyone who actually needs reliable remote access. It only works properly if you are physically there to deal with constant updates and issues—which completely defeats the purpose of a WiFi-enabled smart lock. If you’re considering this for a rental property, especially one you don’t live near, do yourself a favor and avoid it entirely. I manage multiple properties in different cities, and this lock has been nothing but a headache. Every time it updates, it re...

Halo kwikset, a sure thing

This is our second Kwikset & it's simple enough to install and love having remote access with their app

Battery dies really quick

I have had it for almost 8 months, and I have to replace the battery initially after 2 months and then it lasted for a month or less and then for less than a month. I stopped using it as the running cost is too much. I regretted not reading the reviews before buying it, it seems like it is a common problem.

4 months old and not working

4 months old and I have had problems with this lock since day 1. Sporadically not connecting to wifi. Door open/lock notifications coming more than 30 minutes after the event. Now it started to say "lock jammed" then "critically low battery" when batteries are new. Changed batteries and still saying 0% battery. Tried to delete and re-add and now won't go into pairing mode. A lot of money for a piece of garbage.

Constantly jams

My husband has reset this lock 10 times and it is still constantly jamming. He has spent hours making sure the door closes properly and all the locking and closing mechanisms are perfectly adjusted. He has made sure the door is level as we have lived in our home for 13 years and things shift. This product is worthless. Save your money and your weekends and jist use a key.

This lock is really loud when actuating

When I first received this lock I was very impressed with the weight and feel of it. You can feel quality and this feels like it. And ease of installation and thinking of everything? This lock has it in spades. I was shocked by the packaging, each installation step corresponds to a numbered box that has the items used in that step so if you aren't comfortable taking on the job of installing the lock this is the kit for you. As a really nice extra the kit came with standard screws sized to hold t...