KOHLER (2-Pack) Ridgewood Wood White Elongated Soft Close Toilet Seat
Delivery
FREE Pickup at N. Nashville Lowe's

Item #854816 |
Model #20454-0
Quiet-Close™ elongated lid and seat prevents slamming
Color-matched plastic hinges
Compression-molded wood provides a look and feel that cannot be achieved with other seat materials
Molded wood
Fits most elongated toilets
Toilet seats are not returnable to Kohler Co if opened or outside of original packaging
General | |||
|---|---|---|---|
Collection Name | Ridgewood | Requires Electricity | No |
Color/Finish Family | White | Bowl Shape | Elongated |
Hinge Finish | Color-matched | Seat Front | Closed front |
Manufacturer Color/Finish | White | Hinge Material | Plastic hinge |
Material | Wood | ||
Dimensions | |||
|---|---|---|---|
Height (Inches) | 1.06 | Seat Size | Adult |
Length (Inches) | 18.63 | Width (Inches) | 14.19 |
Power Cord Length (Feet) | 0 | ||
Features | |||
|---|---|---|---|
Antimicrobial | No | Potty Training | No |
Bidet Function | No | Power Cord Included | No |
Deodorizing | No | Quick Release | Yes |
Heated | No | Remote Control Included | No |
Lowe's Exclusive | No | Seat Secure | Yes |
Night Light | No | Slow Close Feature | Yes |
Padded | No | ||
Compatibility | |||
|---|---|---|---|
Smart Compatible | No | ||
Warranty | |||
|---|---|---|---|
Warranty | 1-year limited | ||
Certifications | |||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) | No | ||
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 30181600 | ||
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the soft-close mechanism for eliminating slamming and operating quietly, with many highlighting the sturdy wood construction as superior to plastic alternatives. Installation is consistently described as simple and seamless. The controlled, reliable closing action and durable build justify the investment for most reviewers. A small number report hinge breakage or seat cracking within weeks, though these remain isolated compared to widespread satisfaction. Overall, customers strongly recommend the product despite occasional durability concerns.
Customer review summary generated by AI, including incentivized reviews.30 days and already broken
The screws holding the toilet seat to the hinge fell out and all this sawdust fell out where the screw holes were. I bought three of these seats to replace old ones. I hope the others hold up but I’m doubtful. I’m trying wood glue to fix it, but I’m not hopeful.
Poor Quality
I thought being a KOHLER, it would be of good quality. However, along more than half of the edges on the paint and sealant is either very thin or missing. A proper sealant is important on wood seats to keep bacteria and moisture from collecting and being absorbed. This toilet seat will quickly become unsanitary and deteriorate. I would not recommend this product.
Easily stained and scuffed when trying to clean
Very nice Love the soft close However these toilet seats are not easily cleaned. When dirty it is impossible to get completely white again. Used magic eraser, bleach, cleaning solution. There is some type of protectant that makes it difficult to clean. Very unfortunate.
Hello Luv2playmuzic, my name is Autumn with Kohler Customer Service. I am sorry to hear of the finish/cleaning issue you experienced with your Ridgew...

Bought two since the older models were noisy. Love the soft landing noiseless feature especially at the early morning hours when other family members are still asleep.
Soft close and high quality
I purchased this Kohler Ridgewood soft-close seat to go with a new Kohler toilet, and it has been a great addition. Installation was quick and straightforward, and the fit on my elongated bowl is perfect. The soft-close feature works smoothly and quietly, which is a nice upgrade from a standard seat. I also like that the wood construction feels more substantial and sturdy than many lightweight plastic seats. The finish is easy to clean and matches the toilet well. Overall, it's a comfortable, we...
Verified Purchaser
Easy to Install
I replaced 3 flimsy plastic seat that would slam down if you so much as looked at them with the Ridgeway Wood White Elongated Soft Close Toilet seats. The Ridgeways are solidly made, easy to install, and close quietly. Installation was quick and easy. They have proven to have an easy to clean surface.
Verified Purchaser
It fit well and is very comfortable and the slow closing is excellent product
Verified Purchaser
Hinge broke after 19 months
Here's the flaw with this lid. The slow close mechanism is only on one side. So all the force from opening and closing the lid is on that one side. The other hinge is just freely floating. The hinges are plastic. So every time you open or close the lid the plastic wears down a bit. It took mine 19 months to break. How long will yours last?
Hello Mike, this is Lisa with Kohler Co. I am sorry to read that your toilet seat hinge had broken. The hinge for this toilet seat has a damper on ...

Old style is way better than new
Hoping this lasts longer than 2 kohler seats that cracked. One was in a rarely used guest room bath. Split in half. I replaced the all plastic a the “wood” version that I recall from childhood. Heavy solid durable material.
Verified Purchaser
Hassle-free installation.
Kohler quality always shows through, and this low water usage toilet is a great replacement for the older toilet. I hired Lowe's to install it, and their people did a great job.
Verified Purchaser










Steve, my name is Jessica with Kohler Customer Service. I am sorry to hear the hinges of your Ridgewood seat have come apart from the seat. This is n...