John Deere Z330M 54-in ZTrak Zero-Turn Mower Bagging Collection; Includes Zero-Turn Mower, Bagger, Mower Cover, Oil, & TruFuel™

Terrible decision on my part

Please don't make the same mistake as me. On my second use the seat stitching came apart. Called Lowe's Customer Service and John Deere asked how to fix this. Everyone says nothing they can do the seat is considered a wearable part and doesn't come with any type of warranty protection from the "so-called" 3 year warranty from John Deere. Also when you see the 1-800 number pop up and call them to fix this. Already have a got the same song and dance.

John Deere Z330M ZTrak 54-in 23 -HP V-twin Gas Zer

Easy online shopping, easy check out, easy financing, Quick and professional delivery. Got updates on delivery status so I was in the loop. Overall happy with my purchase from Lowe's and the service I received! Big thanks 👍🏻 I'll review the product at a later date. Very excited to use my new zero turn 🎉

Sadly Not a Cub Cadet, issues at 26 hours

It’s an alright mower. It’s not great. My Cub Cadet has 300 hours with no issues. Shredded the deck belt at 26 hours and it already drifts left and needs adjustment before every mow. Sad that John Deere QC isn’t better. I thought I was upgrading.

Good mower

I bought a new one to replace a 10 year old one Delivery was fast Lowe’s does their own assembly now you will have to adjust the deck and controls yourself

Love everything about the mower, but it is missing parts for the seat to bolt down to the bracket. Haven't been able to drive the hour back to the store to get the bolts just yet. Also I wanted the bagger and I ordered it to have it canceled 2 days after purchase. (Out of stock). Then I was sent a shipping notice saying it shipped, and that ir was arriving today 7-13-26. In the app it still shows canceled. Not sure why yhe email but I haven't received a package as of yet.

Customer service at this location was not helpful!

I talked with a staff member there twice, trying to see when the mower was ready, and was hung up on twice! Spoke with the manager, and the mower was put together, but I was not notified. I went to the store to pick it up, and it took them longer than 45 minutes to move the mower around to the front so I could. This was the worst customer service I dealt with at Lowes.

John Deere zero turn mower

This was a great purchase. This mower runs and cuts like a beast. By far this is the best zero turn mower I have owned

GREAT Lawnmower

We had a different brand of lawn mower that hasn't been very reliable and with 2+ acres we need to be able to keep the grass mowed. We are really happy that we decided to go with John Deere and would definitely recommend to anybody who is looking for a new mower. Bonus - Trevor the Department Supervisor was really helpful when we went to pick up at our local Lowes.

That I received outstandingly BAD CUSTOMER SERVICE

The product was fine, it was the service I didn’t receive from the Lowe’s associates. I called the store I bought the machine from to get the manual and answer some questions on the mower. I called constantly for 3 hours and got hung up on and run through the mill trying to get a Manager and this was at the Loganville store . I finally called Lowe’s customer service and explained the situation and she called the Buford store where the mower was sent from and I was told by that store that the del...

Excellent customer service

the assistant manager is the one that done the sale, he took care of everything from the credit card application and was very professional the entire time order went through very well, delivery was communicated well and the product is great