Google Nest Hub 2nd Gen in Mist and Google Nest x Yale Lock Electronic Deadbolt in Oil Rubbed Bronze Bundle

Software issue not covered

Purchase at your own risk. Mine stopped working. Come to find out I was a week out of warranty but it’s a software problem. Nothing I did but I’ m out of luck because it’s not under warranty. Totally unfair given it’s a software issue nothing I did. I’m replacing my whole system

DO NOT BUY THIS STUPID UNRELIABLE CRAPPY LOCK

Worst key lock entry EVER!!!! impossible to connect through 7 different apps, none of them work together, 5 different people who are extremely tech savvy tried to connect it and was not able to connect- way more complicated then it is worth. Terrible product!!!

Wow!!! Amazing Lock!!

[Employee of yalehome] This lock, and I have two of them for over 5 years now. They are always working and never drop off. I have unlocked my door from London when I was on vacation for my maintenance man to do some work since he forgot his number. I read that individuals are having issues with the connections, I use to wonder if they are using a weak WiFi network and that is what is causing there issues. Like I have said 5 years, 2 locks, in two different states and houses and they work amazing...

consistently disconnects from internet - trash

consistently disconnects from internet , absolutely awful product

Works Great

Have 3 of these installed in 3 different houses. All work great!

Piece of junk!

[Employee of yalehome] Stay far away from this! I have had this on my front door for approximately 3yrs now. I can't tell you how many times I have had to remove the batteries and get to the reset button to get this back on my network. Nest connect is 4ft away from the lock and another 6ft to my router. It's not specific to my router because I have changed my WiFi router 3 times in the time I have had this POC and still with the same issue. Time for another brand!

May or May Not Lock

This lock has been out for some time, and with Google migrating everything over to the Google Home app, I am sure it will be replaced soon. The lock worked with the Nest and Google Home apps without issue, but you have to have a deadbolt that locks without restriction, or this will not work. You will set this lock up with the Nest app first, and then you can migrate or add it to the Google Home app. Note that you can use your voice to lock it, but for safety reasons, you can not use your voice t...

Love It

Really loving this lock. I’ve had multiple different Bluetooth locks in the past, and they continue to get better. Works flawlessly thus far.

Nest Yale Lock

[Employee of yalehome] I had it for 10 years and I love it. It is the best lock.

Awful customer service

After having our yale lock a little short of two years it started draining batteries after maybe 3 days. We reached out to Yale customer support and after a lot of back and forth they said they would send us a new lock. About 3 weeks went by and probably $30 in batteries and we still hadn't gotten the new lock so we reached out again. The agent then informed us that they were extremely short staffed and they would try to make our lock "priority." Another week and a half goes by and we finally ge...