Emerson Aud Click2 Black (Black) with Outdoor Camera, Emerson, Ring

Smart WiFi Thermostat with Good Looks Too

I purchased this Emerson Sensi WiFi thermostat to replace an old Honeywell Round Mechanical model. The Sensi case and touch screen have an elegant, simple design. The program menu is easy to understand and the interface is consistent between the touch screen and the app. The entire Sensi app is well designed and clear. It takes you through every step of the installation process; from removing the old thermostat to setting up and programming the Sensi. My wiring did not include a C wire, but ...

Excellent Thermostat

Replaced a 20 year old thermostat. Tired of going up and down the stairs to adjust the temperature. Old thermostat did not use a “c” wire. Setup is thru the Sensi app. The app guided me thru finding and installing the “c” wire in the wall and in the furnace. The “c” wire is needed to power the unit and Wi-Fi. Setup could not be easier. The app gives you written instructions and video. Total time was an hour including install and setting up schedules for Heat, AC and Vacation. No buttons to p...

they do not stand behind their product

We have had the Sensi for almost two years. Out the box and when it worked, it is fantastic. I love the geofencing and participating in the smart energy programs. HOWEVER, one evening it just turned off- screen went blank. I still had our old/dated thermostat so I put that one back in and it worked (even without battery backup). I called Sensi customer service, and they said they would not send me a replacement unless I tested the voltage coming into the thermostat. I did that, it is coming...

My Thoughts of The Sensi Touch Wifi Thermostat

I find that this unit is way to complicated to connect to your WIFI and can be time consuming do to a code you have to input into your phone for one use in a certain frame and if it doesn't take, which 90% of the time it doesn't, you have to exit out of everything then back in and repeat with a different code determined by the thermostat. So after 10 to 20 minutes of this, you made be finally connected. YAH!!!... Once connected thought, I must say I am impressed by the size of the screen and the...

Nice Product - Poor Support

Installed my Sensi ST75W on 7/10/2020. Simple and fits the bill for a network-accessible thermostat. I don't know what's up with product marketing people lately, but instruction manuals are becoming extinct, and whatever is supplied in print is not user-friendly for older folks. While the app does a fair job of walking you through installation, some screens (and printed matter too) are not up to date, and the setup tool for determining your if your particular connections include a 'common' wire ...

One Great Thermostat!

My HVAC guy was going to install a competitor from a different store. I insisted they use the Emerson Sensi and both of us were glad we did. He has now switched over to only using Emerson. My reasons for insisting on this product were two fold: 1) it had great reviews from many independent sources; 2) loyalty to Lowe's who actively supports we veterans. Lowe's used to stock this product when I bought my first four, but it was not available # my store. No problem -I ordered it online, shippe...

Excellent thermostat, just not for me.

The thermostat was easy to operate and the usage reports were what I was looking for, however there is one flaw in it that required me to look for a different thermostat. I have a heat pump with an oil furnace used for auxiliary heat. The flaw in this thermostat is you are unable to set temperature thresholds for locking out the heat pump or auxiliary heat. The thermostat would run my oil furnace when the temperature was 50 degrees outside when the heat pump should be sufficient. I called Emers...

Pretty good, but some flaws that need to be fixed

The Sensi Touch WiFi thermostat has some good potential, but there are some flaws that need to be corrected. I have contacted Emerson with these issues, but they seem uninterested in correcting this. The biggest issue is the ease at which the thermostat is reset to factory defaults, losing all programming, setttings, wifi, and access. I tried the keypad lockout feature, but it took my 11 year-old less than one minute to figure out how to bypass this feature. When the keypad lockout feature i...

Easy to install operate. Easy savings!

I had been intimidated by programmable thermostats yet aggravated every morning and evening by my trip to the thermostat in the hallway. The Sensi is so easy to install and even easier to manage. The APP on the phone can be used to do anything but my favorite feature is it automatically raises the temp 5 degrees when I leave the home and lowers it again when I return home. You can't beat that with a stick. As long as America is pro-black outs and anti-energy, the Sensi is the way to go to tr...

MAGIC, PURE MAGIC

Really, really easy to install. The wi-fi practically sets itself up. Manual programming is so much easier than traditional thermostats. It's beautiful to look at and has awesome background colors that change to let you know what cycle it is on. Couldn't love it more. I bought a second one for the unit on the other side of the house. Both units are dual fuel (natural gas & electric AC). The thermostat, unlike others we've tried, seems to be as comfortable and functional as it is for more traditi...