ClosetMaid Brightwood 5-ft to 10-ft W Closet Collection

Beware of online purchase!

I ordered this on line for pick up at store, along with several other items. Got home and found box to be damaged. Most items in the box were OK, but it was missing some critical parts. Cannot take it back to store, have to call company for them to " fix" the problem. Not happy.

product delivered damaged

when this was delivered, the box was retaped and damaged. I picked it up and some of the parts fell out of the box already

Beware you may get a returned item

I purchase this kit online. I didn’t open the box right away thinking it was a brand new item because I was going to work on my closet a month later. I found out the closet kit Lowe’s gave me it was a returned item someone else tried assembling and struggle to assemble it, and did some minor damages to the melamine. The hardware bag was taped on so I had to ensure I was not missing any hardware items. This kit is assembled in two parts (bottom and top). The only thing holding the top part with t...

But did you die?

I was happy to try this product, because who doesn’t need closet organizers? My husband and I use two different closets because we have too many clothes (and let’s face it, purses, luggage and what-nots too). I expected much more from closet maid. Have you ever been somewhere with a friend and their driving made you feel like you were going to crash at any minute, then when you get to the destination, and you say something, they’re like “yeah, but did you die?”. That friend is this closet system...

Solid, customizable system that maximizes space

This BrightWood 5–10 ft tower system exceeded my expectations. The quality is solid and everything feels sturdy once installed properly. I like how flexible the layout is—you can adjust the shelves and hanging sections to fit your exact needs, whether it’s long clothes, folded items, or storage bins. Assembly took some time, but the instructions were clear and everything lined up well. Once it’s in, it really transforms the closet and makes everything look clean, organized, and easy to access. I...

Poor quality

When putting this together the pressed wood chips are not strong and crack very easy. It is not solid as you put the sides together. When stacking the top to the bottom they have 1 frail dowel stick. No mounting to hold the two together.

BrightWood Closet System: Stylish & Sturdy

The ClosetMaid BrightWood tower system is a solid and attractive option for anyone looking to upgrade their closet organization. It arrives in a large, well-packed box and does require full assembly, so plan to spend some time putting it together. My only real gripe is with the instructions—while they’re clear overall, the individual parts themselves aren’t labeled in a way that directly corresponds with the steps. It’s not a dealbreaker, but it does mean you’ll want to read through everything ...

Not durable

I just purchased this and used a lot of care and patience putting it together knowing particle board isn't the sturdiest. However, it still chipped in many spots and arrived chipped in a few spots too. It's just not durable and I don't think it's worth the money as I don't see it holding up very well long term.

Great, solid closet organization unit!!!

The shelving unit was well made, easy to assemble and all parts were in the package. easy to customize the way my wife wanted it in her closet. Also bought a couple of the drawer units to put in the tower. The drawers went together easily and are solid when assembled. All instructions were well written and easy to follow. Would buy these again. Would highly recommend!

Too many headaches

Not sure who to blame but this shopping experience has only cost me headaches. I ordered the unit and 3 shelves to install with it. Lowe’s delivered me 1 shelf and a box of shaker cabinets. For starters, I did not even receive what I paid for. I cannot do anything without the actual unit. Secondly, I did not even order shaker cabinet doors. After calling customer service, they just said they would open a ticket and to go to the store and repurchase what I need. Yay, just what I want to do 8 mont...