Charbroil Commercial Series 4-Burner Grill and Griddle Combo

A lot of money for bad service.

This grill was bought for me as a gift. My wlfe paid for the extended warranty, and assembly. Guess what, the assembly was one that had been sitting out for probably years as the battery ignighter had leaked acid and the ignighter would not work!!. Its now been three months trying to get the proper part replacement. Nice gift, over $700 spent, and had to buy a $2 box of matches to light it.

This is the grill!

Wonderful in every way. There isn’t anything I would change about this grill. It has every feature, I’ve had to have multiple grills for I. The past. Holds temperature. Every inch of space is usable. Grills evenly. I’d buy again. Better than grills I’ve paid much more for.

Customer service

Customer service was great, product is fine but my Lowe’s card had expired and I had to apply for a new one to get 20% off on the grill I bought after the purchase I got a email telling me to sign in and I can’t sign on my old account and I can’t get in touch with anyone at. Customers service to get this problem resolved I guess I will have to wait until my new card come in the mail with my new account number on it to call and get them to reset my acccount

Grill issues

Side burner igniter doesn’t work Grill lights don’t work All five batteries sent were corroded Instructions are useless

Check for missing parts

I like the grill but it was missing a part. It is impossible to contact customer service at Lowe’s whether by chat, phone or email. I ordered (and paid for) the missing part direct from the manufacturer.

Make sure you get it already assembled .

Love the grill this is my second one. Was supposed to be assembled but wasn't and they are a pain to put together .

Garbage grill

As a previous user of a charbroil Infrared grill when my 15 year old charbroil grill finally bit the dust I didn’t even look or consider another brand. But I wish I had that was the worst mistake I’ve ever made. I went for the commercial grill the four burner and this grill can in no way Control the temperature. Once you have lit three or four of the burners you cannot tamp it down under 500°. The design for the grease to drip is horrendous. The grill does not cook evenly the back and the front...

Nice grill, but beware the free assembly

Great grill, TERRIBLE FREE ASSEMBLY. I love the grill so much, it's my very first grill and it works well, and fits nicely on my tiny balcony. However, the free assembly by Lowe's was a joke. I received a dusty, poorly assembled grill with literally half the screws missing. Honestly it seems like they sent me an old floor model instead of a new grill. The handle was scratched very seriously, the special scraper is missing, some of the side panels were bent in a bit. I thought about returning it,...

Great quality control

Good product e/w 10 year warranty

Very pleased with this grill

I've owned a few grills and pellet stoves over the years. This little 2-burner Charbroil may be my favorite so far. I've only had it a week, but I've grilled salmon twice, potatoes and squash (in aluminum foil), and for Memorial Day, I cooked 24 burgers, 18 brats, and 6 hot dogs. I have learned the hard way that you don't need a big 5-burner grill to cook burgers & brats for 20 people. This 2-burner grill heats up VERY fast, is easy to clean, and does a good job holding the temp through quick ...