A.O. Smith Signature 100 40-Gallon Short 40000-BTU Natural Gas Water Heater Installation Bundle
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Item #962548 |
Model #G12-S4040NVR
Delivers the ideal amount of hot water for households with 3 to 4 people when sized appropriately
Features an environmentally-friendly 40,000 BTU low NOx gas burner that provides a first hour delivery of 65 gallons
Electronic gas valve provides precise temperature control for optimum hot water delivery
Self-diagnostic electronic gas control incorporates an LED status indicator that monitors and reports on system operational status
Built-in safety system reduces the risk of accidental flammable vapor ignitions
Short 51.5-in H x 22-in diameter design is ideal for condensed spaces like under staircases and closet installations
Tank Guard® provides advanced tank protection that extends the life of your gas water heater
High-altitude certified from 0 ft to 10,100 ft
Provides peace of mind with a 12-year limited tank and parts guarantee and a 3-year limited labor warranty
General | |||
|---|---|---|---|
Series Name | Signature 100 | Fuel Type | Natural gas |
Type | Tank | Ignition Type | Piezo |
Power Source | Gas | Venting Type | Atmospheric |
Grade | Residential | Vent Type | Type B double wall |
Use Location | Indoor | ||
Dimensions | |||
|---|---|---|---|
Depth (Inches) | 22 | Rated Storage Capacity | 38-Gallon |
Diameter (Inches) | 22 | Vent Diameter(s) | 3-in |
Family Size | 4 | Water Connection Size | 3/4-in |
Height (Inches) | 51.5 | Weight (lbs.) | 135 |
Insulation Thickness (Inches) | 2 | Width (Inches) | 22 |
Nominal Capacity (Gallons) | 40 | ||
Features | |||
|---|---|---|---|
Annual Fuel Utilization Efficiency % (Percentage) | 0 | Pilot Reset Button | Yes |
BTU Rating | 40000 | Point of Use | No |
Emission Rating | Low NOx | Scale Prevention | No |
Foam Insulation | Yes | Super High Efficiency | No |
GPH Recovery at 90 Degrees F (Gallons) | 41 | Temperature and Pressure Relief Valve | Yes |
Grid Capable | No | Uniform Energy Factor | .58 |
High Altitude Model | Yes | Water Connection Location | Top |
Installation Location | N/A (Portable) | Water Heater Style | Short |
Pilot Light Window | Yes | ||
Compatibility | |||
|---|---|---|---|
Bluetooth Compatibility | No | Works with iOS | No |
Smart Compatible | No | Works with SmartThings | No |
Wi-Fi Compatibility | No | Works with the Google Assistant | No |
Works with Amazon Alexa | No | For Use with Mobile Homes | No |
Works with Android | No | For Use with RVs | No |
Works with Apple HomeKit | No | ||
Warranty | |||
|---|---|---|---|
Warranty | 12-year limited | ||
Certifications | |||
|---|---|---|---|
CA Residents: Prop 65 Warning(s) | Safety Listing | CSA safety listing | |
ENERGY STAR Certified | No | AHRI Certified | Yes |
Miscellaneous | |||
|---|---|---|---|
UNSPSC | 40101800 | ||
Ratings may include incentivized customer reviews.
What Customers Are Saying
The AO Smith water heater is generally well-received, with customers reporting efficient heating and reliable hot water performance. The 12-year warranty is considered a major benefit. However, some customers experienced issues with damaged units or premature component failures. While the majority of reviews are positive, highlighting the product's ease of installation and durability, the quality control and warranty support could be improved.
Customer review summary generated by AI, including incentivized reviews.Less than 2 years
One of the parts broke after maybe 6 months of purchase… now less than a year later it’s down again, the first time the tech came out he told me it’s due to CA regulations they had to change the material or design on a part that’s what’s causing it to be so unreliable… AO smith would ship out the part… but now it doesn’t include labor… would not recommend this heater
From Signature 100 40-Gallon Short 6-year Warranty 40000-BTU Natural Gas Water Heater
Reliable
I needed a new hot water tank and the AO smith seems to be the best. My only disappointment was that it came right out of the box with a big dent on the bottom.
From Signature 100 40-Gallons Short 9-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
Great Price & Features but Couldn’t Keep It
Bought it by recommendation would have been fine but it did not fit under my house & had to return it. It was otherwise fine & at a great price.
From Signature 100 40-Gallon Short 6-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
Starter system makes lighting a "snap".
My Wite Water Heater lasted 56 years, I am hoping my A.O. Smith will last at least 26 years.
From Signature 100 40-Gallon Short 6-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
AO Smith packed it dented
Received the water heater through Lowes delivery. The delivery guys were great, handled it with great care and took it all the way to the basement. However after opening I noticed a dent on the top of the water heater. There is 0 damage to the box. No indication whatsoever that the box had fallen or anything. There’s not even a crease on the box on the side the dent is. I’m pretty sure whoever manufactures these just sends all the defected / damaged ones to Lowes to sell to residential consumers...
From Signature 100 40-Gallon Short 6-year Warranty 40000-BTU Natural Gas Water Heater
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co...
Verified
I bought this several weeks ago and had it installed and I am very pleased with the efficiency how fast it heats up how quiet it is an excellent choice I highly recommend this product .
From Signature 100 40-Gallon Short 6-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
New Water Heater -AO Smith
Bought a couple of weeks ago and happy that I did. Installed it . Working great. Only time will tell if lasts a long time . Salesman was amazing- Joe could not have been better. Thank you, Lowes
From Signature 100 40-Gallons Short 9-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
Get more employees
I had to walk all over the store looking for someone to help me. The heater I needed was on the top shelf and it was like I was asking for a miracle to happen
From Signature 100 40-Gallon Short 6-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
Came with dent on bottom. Has plastic parts where old unit had matal parts.
From Signature 100 50-Gallons Short 6-year Warranty 40000-BTU Natural Gas Water Heater Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co...
Poor service at service desk!
Bought this for pickup at store, sales helped load. When I unpacked, I found forklift damage at the bottom of tank. I went to service desk to make arrangements due to being handicapped. I was seeking help with the return and the service rep was very condescending about my handicap, She ask how it was loaded when I picked it up and I told her that Lowes personnel had loaded it for me the n she ask how I unloaded it at home and I told her that my neighbors had done it and then she said well get yo...
Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.



We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co...