We're making shopping for home improvement supplies easier for our international customers. Language Line phone service - available in most stores - provides professional-quality, live translation of more than 140 languages. Whether customers speak Spanish or Hindi, Hmong or Mandarin, a translator can assist them in speaking to store employees.
A card on display in the stores offers a short explanation of the service in 20 common languages. Customers point to the language they need translated and the associate makes the call. It's that simple. The translator stays on the line as long as necessary to aid the conversation.
In addition to the Language Line service, some Lowe's stores have Spanish-speaking employees on staff. A sign on the door tells customers to look for associates wearing "I speak Spanish" buttons.
The language of home and family is universal. Now the language of home improvement is too.