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Prices, promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Lowe's Claim Submission Form

*Required Fields

Product Information

Store Number Tip
Where purchased
Invoice/Confirmation Number Tip
Model Tip
*I purchased the EPP/RP at the same time as the product.
EPP/RP Reference Number Tip
Store Number Tip
Where EPP/RP was purchased
EPP/RP Invoice/Confirmation Number Tip

Claim Information

ClaimType Tip
Maximum characters allowed = 1000

You may upload a copy of your receipt. The file must
be in JPEG or PDF format and cannot exceed 1MB.

What type of receipt should I provide?

  • Food Loss:
    Reimbursement for food spoilage resulting from a covered outage of your refrigerator or freezer.
  • Rental Reimbursement:
    Reimbursement for rental charges incurred from a covered outage of your freezer or refrigerator.
  • Maintenance Reimbursement:
    25% reimbursement on select riding mower parts including batteries, belts, blades and more (For riding mower EPPs only).
  • Sure Service Guarantee:
    $50 for your lawn mower or $25 for your power tool if your item is not repaired within two weeks (For lawn mower and power tool EPPs only).
  • Re-Installation:
    Reimbursement of the original install fee for a covered product (For 4 yr major appliance EPPs and water heater EPPs only).