Lowe's Home Improvement
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FAQs

I can't remember my password. How do I reset it?

To reset your password:

  1. Select the Sign In link at the top of any page.
  2. Choose the Forgot your password? link on the sign-in page.
  3. Enter the email address you used to sign up for your account.
  4. Select Submit.

We'll send instructions for resetting your password to the email address you used to create your account. The link to reset your password will expire in 30 minutes.

Note: After five unsuccessful sign-in attempts, your account will be locked for 30 minutes. You can then try signing in again. For immediate access, follow the instructions for unlocking your account in the email we send you.