Lowe's Home Improvement
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FAQs

I can't remember my password. How do I reset it?

To reset your password:

  1. Select the Your Account link at the top of any page to go to the sign-in page.
  2. Choose the Forgot your password? link.
  3. Enter the email address you used to sign up for your account.
  4. Select Submit.

We'll send an email to the address you used to create your account containing instructions to reset your password. Follow the instructions to finish changing your password. But don't delay: The email will expire within 30 minutes.

Note: If you make five unsuccessful attempts to sign in, your account will automatically be locked for 30 minutes. After 30 minutes, you can try signing in again. For immediate access, follow the instructions for unlocking the account in the email message we send you.