Your washing machine is overflowing, your fridge won’t refrigerate and your dishwasher never fully cleans those dishes. No matter the problem, homeowners with broken appliances always struggle with the same dilemma — to repair it or replace it with a new one.
Check your owner’s manual. If your appliance is still relatively new, your warranty should cover replacement of major parts. Replacement parts are usually available for at least 10 years after the appliance was manufactured. Remember that your warranty may treat parts and labor costs differently.
Get an expert on the phone. Contact Lowe's or your appliance manufacturer’s customer care center. You can find the manufacturer's number in the owner’s manual or online. They’ll help diagnose your problem and lead you in the right direction.
Figure out the cost of repair. If your appliance is relatively new, replacing a part may work better than buying a new appliance. However, if the cost is more than half the purchase price, you should consider replacing the unit. How long will the repair extend the life of the unit?
Compare it to the cost of a new appliance. Many of today’s models are more eco-friendly and energy efficient. Purchasing an energy efficient appliance may save you money in the long run, and help the environment.
Make sure the appliance is really in need of repair. Check the electrical connections at the outlet and service panel/breaker box and review the troubleshooting section of the owner's manual first. Watch our DIY Basics video: What's In My Breaker Box?
Lowe's stocks many appliance replacement parts online and in-store.
We also have thousands of special order appliance parts available from Parts Quik.
Parts Quik also has information for specific appliance repair and troubleshooting.
If you decide to replace your appliance, here some tips on buying the best appliance for your needs.