- Ideas & How-Tos
Choose Your Savings
Investing in a Lowe's Extended Protection Plan means you'll receive peace of mind knowing your product is covered after a manufacturer's warranty expires. We'll make repairs on the covered product, including those made due to mechanical or electrical failure, at no additional cost to you. And it's hassle-free — your product will be serviced by an authorized Lowe's technician for the life of your plan.*
For products costing less than $200 before tax, Lowe's Replacement Plans* provide you with additional protection. While a manufacturer's warranty typically expires after one year, a Replacement Plan* keeps you covered for an additional one or two years.
Typically, manufacturers provide parts and labor protection on qualified products for one year after purchase. With your Lowe's Extended Protection Plan*, you'll receive additional coverage for years to come.
(typically up to 12 months)
|Lowe's Extended Protection Plan|
|Functional Parts||1st Year Only|
|Labor||1st Year Only|
|Normal Wear and Tear|
*All plans may be subject to limitations and exclusions. See Terms and Conditions for complete details. Replacement may be with new, rebuilt or refurbished product of equal or similar features and functionality or by payment (including merchandise credit) equal to purchase price plus tax. Plan ends upon replacement or payment.
Do I have to register my Lowe's Protection Plan?
No. If you have a claim on your product, call the Lowe's Contact Center at 1-888-77LOWES (56937) to speak with an agent. We recommend that you save your receipt, but in the event the receipt is lost or misplaced, the Lowe's Contact Center should be able to locate your information using your name and phone number.
Where can I find my Terms and Conditions?
Depending on your Product's purchase date, you can select and print your Terms and Conditions below. If you are unable to view or print your Terms and Conditions using the links provided, please call 1-888-77-LOWES (56937) for assistance.
How does an Extended Protection Plan differ from a manufacturer's warranty?
A manufacturer typically only covers defects in materials and workmanship. An EPP does this plus protects against power surges, environmental factors, such as heat, dust and humidity, and failures caused by normal wear and tear.
How long are products covered under a manufacturer's parts and labor warranty?
Please refer to the Use and Care Guide that came with your product. In it you'll find warranty information specific to your product.
How can I find out if my product is still under a manufacturer's warranty?
Contact the Lowe's Contact Center at 1-888-77-LOWES (56937).
What does an Extended Protection Plan cover?
An EPP covers electrical and mechanical issues, problems caused by dust, heat and humidity. It also covers failure caused by normal wear and tear. Additional benefits may apply. You can find your Product here or call 1-888-77-LOWES
What's not covered by an Extended Protection Plan?
An EPP doesn't cover accidental damage or abuse, routine maintenance and consumables, unless otherwise specified. Additional exclusions apply. For a complete list, refer to the Terms and Conditions Applicable to your Covered Product.
How do I set up service for my product or get additional information on Extended Protection Plans?
Call the Lowe's Service Center at 1-888-77-LOWES (56937) Monday through Saturday between 7 a.m. and 12 a.m., and Sunday between 10 a.m. and 7 p.m.
Is there a time limit on purchasing a Lowe's Protection Plan?
Customers have up to 30 days after their original product purchase to buy a Lowe's Protection Plan.
Why would I purchase an Extended Protection Plan on a water heater?
Most traditional water heater manufacturers' warranties typically only cover parts and labor for the first year. After the first year most manufacturers will only cover parts, but not labor, for the duration of their warranty. Manufacturers' warranties for tankless water heaters typically do not cover any labor. Buying an EPP provides the customer with in-home labor for the remainder of the manufacturer's parts coverage along with power surge, reinstallation if the water heater is replaced and other benefits that you can read about here. Traditional and Tankless Water Heater plans are available.
Is a Lowe's Protection Plan transferable?
Yes, it's transferable. There are no hidden fees or costs to transfer.
© 2014 Lowe's. All rights reserved. Lowe's and the gable design are registered trademarks of LF, LLC.