Terms and Conditions of Use
Welcome to Lowes.com. Please carefully read these Terms and Conditions and Privacy and Security Statement before using our website. Lowe's Home Centers, Inc. (Lowe's) provides services to you subject to the following Terms and Conditions. By using Lowes.com, you agree to follow and be bound by these Terms and Conditions and our Privacy and Security policies without modification.
Use of Lowes.com
Lowes.com may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Lowe's and its subsidiaries reserve the right to refuse service, terminate accounts and / or cancel orders at its discretion, including, without limitation, if Lowe's believes that customer conduct violates applicable law or is harmful to the interests of Lowe's and its subsidiaries.
Information You Submit
No information or material provided to Lowe's by you through Lowes.com may contain vulgar, obscene, threatening or otherwise unlawful language or material. By sending any how-to or product information or material, you grant Lowe's an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute materials or information, and you represent and warrant that you own or otherwise control all of the rights to such information or materials and that Lowe's is free to use ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless we obtain your permission to use your name or we are required to do so by law. Please review our Privacy and Security Statement for a complete description of how we handle personal information submitted in the process of ordering products or registering on Lowes.com.
Cautionary Statement Regarding Forward-Looking Language
Statements made on Lowes.com include forward-looking statements and, as such, are provided for by the Private Securities Litigation Reform Act of 1995 (the Act). All statements, other than those reciting historic fact, are statements that could be forward-looking statements under the Act. Such forward-looking statements may be found in, among other places, the discussions, presentations or comments from management regarding Lowe's future operations and performance; proposed new locations, products, services or developments; conditions or performance of the domestic economy; and any statement of an assumption underlying any of the foregoing. Statements containing words, such as expects, plans, strategy, projects, believes, opportunity, anticipates, desires and similar expressions, are intended to highlight or indicate forward-looking statements. Although Lowe's believes that the expectations, opinions, projections and comments reflected in its forward-looking statements are reasonable, it can give no assurance that such statements will prove to be correct. A wide variety of potential risks, uncertainties and other factors could materially affect Lowe's ability to achieve the results expressed or implied by such forward-looking statements including, but not limited to, changes in general economic conditions, such as interest rate and currency fluctuations, rising gas prices and other factors, which can negatively affect customers, as well as Lowe's ability to: (i) respond to a decrease in the number of new housing starts and the level of repairs, remodeling and additions to existing homes, as well as general reduction in commercial building activity; (ii) secure, develop and otherwise implement new technologies and processes designed to enhance efficiency and competitiveness; (iii) attract, train and retain highly qualified associates; (iv) locate, secure and develop new websites for store development; (v) respond to fluctuations in the prices and availability of services, supplies and products; (vi) respond to the growth and impact of competition; (vii) address legal and regulatory matters; and (viii) respond to unanticipated weather conditions. Additional information regarding the risks and uncertainties that affect Lowe's operations and economic results can be found in its filings with the Securities and Exchange Commission.
Lowe's may also make employment information available through Lowes.com. Lowe's is an equal opportunity employer. Lowe's provides equal employment opportunities to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status or disability. Our policy relates to all phases of employment including recruitment, placement, promotion, training, demotion, transfer, layoff, recall and termination, rates of pay, employee benefits and participation in all company-sponsored employee activities.
The information and materials on Lowes.com are provided for your review in accordance with the notices, terms and conditions set forth herein. These materials do not necessarily reflect the opinions of Lowe’s or any of its affiliates or agents. These materials are not guaranteed or represented to be complete, correct or up to date. You may not act or rely on any information or materials on our website, and you particularly should not make any investment decisions based on any information or materials on our website. You must independently verify the accuracy of all such information and materials before acting or relying thereon or making any investment decisions in connection therewith. These materials may be changed from time to time without notice.
Copyright
All software and content included on Lowes.com, such as text, graphics, logos, button icons, images, audio clips and software, is the owned or licensed property of Lowe's or its software and content suppliers and protected by United States and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on our website is the exclusive property of Lowe's and protected by United States and international copyright laws. Lowe's grants you permission to view and use content and software made available to you on Lowes.com in connection with your use of the website. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content and software on our website, is strictly prohibited.
Product Information and Warranties
At Lowe's we carry the Brand Names You Know and Trust™. Unless indicated otherwise, most products and services featured on Lowes.com are available directly from or through Lowe's. Lowe's has made a conscientious effort to display and describe its products and services on Lowes.com accurately so that you can understand each product’s design as well as the services offered. Furthermore, Lowe's is constantly improving its information, products and services. Consequently, Lowe's cannot and does not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability and services. Products and services are the responsibility of the manufacturer or provider of those services and are covered by the warranties offered by such manufacturers or providers.
Acceptance of Orders
Receiving an order acknowledgement via email doesn’t guarantee the acceptance of an order. Lowes.com reserves the right to limit the quantity of items ordered and / or refuse to sell to any customer.
Risk of Loss
All items purchased from Lowes.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Links to Other Websites
Lowes.com may contain links to other websites so that you can learn more about the products available at Lowe's and have access to other information Lowe's feels may be of interest to you. Lowe's is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Lowe's of the website or of any association with its operators. While Lowe's will make commercially reasonable efforts to ensure that these websites meet your approval, Lowe's does not have control over and is in no manner responsible or liable for the availability and content of the websites to which Lowes.com is linked. Lowe's makes no representations whatsoever about any other website you may access through Lowes.com. Any concerns regarding products or services offered by a website to which Lowes.com is linked or the link itself should be directed to the operator of that specific website and not to Lowes.com.
Disclaimer
You assume all responsibility and risk for the use of Lowes.com and the Internet in general. Lowes.com is provided by Lowe’s on an as-is basis. Lowe’s and its subsidiaries make no representation or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials or products included on our website. To the full extent permissible by applicable law, Lowe’s and its subsidiaries disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement of intellectual property rights or other proprietary rights and freedom from errors, viruses, bugs or other harmful components. Lowe’s and its subsidiaries won’t be liable for damages of any kind arising from the use of Lowes.com including, but not limited to direct, indirect, special, incidental, punitive, consequential damages or damages resulting from loss of use, data, profits or business interruption arising from or in any way connected with the use of Lowes.com. This also includes any delays on Lowes.com, the inability to use Lowes.com, or any portion thereof, or any hyperlinked website, whether based on contract, tort, negligence, strict liability or otherwise, even if Lowe’s or any of its subsidiaries has been advised of the possibility of such damages.
Trademarks
Lowe's®, Lowe's Home Improvement Warehouse®, Lowe's Improving Home Improvement®, LowesLink®, Lowe's (stylized)®, Improving Home Improvement®, Aquasource®, AquaSource & New Design®, A Lot of Change for the Money®, Basic Connections®, Brand Names You Know and Trust®, Basic Blindz®, Basic Blindz (stylized)®, BBQ Grillware®, Carole Towne Collection®, Carole Towne Collection & Design®, Creative Ideas for Home and Garden®, Custom Size Now®, Duramax®, Earth Elements®, Easy-Lock®, Envi-Ro-Temp®, Fastlock®, Feature Comforts®, G&Design®, Gable Mansard & Design®, Garden Plus®, Garden Plus & Design®, Garden Treasures®, Harbor Breeze®, Harbor Breeze & Design®, HMO Home Maintenance Organization®, Holiday®, Holiday Living®, Holiday Living (stylized)®, HSO®, Juntos Mehoramos Su Hogar®, K&Design®, K-Drive®, Kobalt®, Kobaltblue®, Lowe's Delivers (Stylized)®, Lowpac®, Manor Court®, More of Everything®, One and Only®, One Weekend and Done®, One Weekend & Done & Design®, Paint Samples in Any Color®, Perfect Flame®, Portfolio®, Portfolio (stylized)®, Precizion®, Premier Living®, Quick & Easy Installation & Design®, ReliaBilt®, RB ReliaBilt Doors & Windows & Design®, Seaside Retreat & Horizontal Design®, Seaside Retreat & Vertical Design®, Severe Weather®, Severe Weather & Design®
Sets The Standard for Mechanics Tools®, Shelving by Design®, Signature Colors®, Style Selections®, Sure Click Assembly an Innovation in Installation & Design®, Surface Source®, SwiftLock®, Task Force®, The Woodpost®, Toolbox for Education®, Top Choice®, Track Record®, Values that Hit Home® are registered trademarks of LF, LLC, in the United States and other countries and may not be used in connection with any product or service that is not Lowe's in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Lowe's.
General
You agree that this agreement and your use of Lowes.com are governed by the laws of the state of North Carolina, United States. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Charlotte, North Carolina, United States in all disputes (a) arising out of, relating to or concerning Lowes.com and / or this agreement, (b) in which our website and / or this agreement is an issue or a material fact, or (c) in which our website and / or this agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of Lowes.com is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. Lowe's has endeavored to comply with all legal requirements known to it in creating and maintaining our website but makes no representation that materials on our website are appropriate or available for use in any particular jurisdiction. Use of our website is unauthorized in any jurisdiction where all or any portion of our website may violate any legal requirements and you agree not to access our website in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this agreement is at your own risk, and if any part of this agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall govern such use.
With the prior agreement of Lowe's, any claim, dispute or controversy arising out of, relating to or concerning Lowes.com and / or this agreement shall be decided by binding arbitration in accordance with the Rules of the American Arbitration Association, and any such arbitration proceedings shall be brought and held in Charlotte, North Carolina, United States. The decisions of the arbitrators shall be binding and conclusive upon all parties involved, and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction.
You agree that Lowe's may at any time and without notice change the terms, conditions and notices under which Lowes.com is offered.
You agree that no joint venture, partnership, employment or agency relationship exists between you and Lowe's as a result of this agreement or your use of Lowes.com.
Lowe's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Lowe's right to comply with law enforcement requests or requirements relating to your use of Lowes.com or information provided to or gathered by Lowe's with respect to such use.
This agreement, the Privacy and Security Statement, and terms of sale constitute the entire agreement between you and Lowe's with respect to Lowes.com. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Lowe's with respect to Lowes.com. No modification of this agreement shall be effective unless it is authored by Lowe's or unless it is physically signed in blue ink by a Lowe's executive officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and / or of any notice given by Lowe's in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of our website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Lowe's in printed form.
All other trademarks not owned by Lowe's or its subsidiaries that appear on Lowes.com are the property of their respective owners, who may or may not be affiliated with, connected to or sponsored by Lowe's or its subsidiaries or affiliates.
Privacy and Security
We respect the privacy of our customers. Please read our privacy policy statement, which is designed to help you understand what information we gather online and what we do with that information. View our Privacy and Security Statement.
Tools, products, materials, techniques, building codes and local regulations change; therefore, Lowe's assumes no liability for omissions, errors or the outcome of any project. The reader must always exercise reasonable caution, follow current codes and regulations that may apply, and is urged to consult with a licensed professional if in doubt about any procedures. Please read our terms of use.