Lowe's Home Improvement
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Core Services

Choose from two levels of service. Basic Service package is FREE, and includes two FREE months of Premium Service to start. After that, pay just $9.99 a month with no long-term commitment.

Basic Service
Premium Service
Security Monitoring
Receive notification when alarm or alert is triggered Account holder only Up to six people
Learn More
Access notifications in system history Access last three notifications Access your entire system history
Control
Turn devices on / off remotely
Set on / off schedules for all Iris devices 
Video
Stream video on computer or smart phone Up to two minutes Up to 10 minutes
Record video on command or based on alarms and events
Energy Management
Control your thermostat remotely
View electricity consumption in real time
Auto-off
Locks
Lock and unlock remotely
Lock and unlock by schedule and access PINs
Create temporary-access PIN numbers Learn More
Receive arrival / departure notifications Learn More
Magic and Modes
Create if / then custom magic rules across your system
Choose from four home modes Learn More
Assign default settings for alarms, locks, lights and video cameras for each mode
Cost FREE $9.99/month

Additional Services

Care
(Requires Premium Service)

Designed primarily for caregivers and family members of aging adults, the Care service can alert you when help is needed or when daily routines change unexpectedly

Activity monitoring
Care alarms
Care alerts
$4.99/month in addition to Premium Service price
Backup
Primary

Cellular Connection

Provides connection when broadband or Wi-Fi is not available

Iris stays connected if broadband fails

Covers normal system operations up to 5 MB of data
Continuously connected to cellular Learn More

Covers normal system operations up to 20 MB of data
$4.99/month* $9.99/month*
*Additional charges may apply if usage exceeds data limits. See Terms and Conditions for additional details. Camera streaming and playback not available through cellular connection. Primary cellular usage requires initial modem setup through a broadband connection.

We are so sure you'll want the Premium Service features and advanced controls that we give you the Premium Service FREE for the first two months after you install your Iris Hub. At the end of the two months you can continue with the Premium Service at the low monthly rate of $9.99. No long-term commitment is required and you can change to Basic Service at any time.