Lowe's Home Improvement
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Choose the Right Service Plan for You

Core Services

Choose from 2 levels of service. Basic Service package is FREE, and includes 2 FREE months of Premium Service to start. After that, pay just $9.99 a month (plus applicable taxes) with no long-term commitment.

Basic Service
Premium Service
Security Monitoring
Receive notification when alarm or alert is triggered Account holder only Up to 20 people
Learn More
Access notifications in system history Access last 3 notifications Access 30 days of system history
Turn devices on / off remotely
Set on / off schedules for all Iris devices 
Stream video on computer or smart phone Up to 2 minutes Up to 10 minutes
Record video on command or based on alarms and events
Energy Management
Control your thermostat remotely
View electricity consumption in real time
Lock and unlock remotely
Lock and unlock by schedule and access PINs
Create temporary-access PIN numbers Learn More
Receive arrival / departure notifications Learn More
Magic and Modes
Create if / then custom Magic rules across your system
Use modes to control all of your Iris devices with the push of a button Learn More
Assign default settings for alarms, locks, lights and video cameras for each mode
Voice Control
Voice Control through the Iris mobile app
Cost FREE $9.99/month

Additional Services

(Requires Premium Service)

Designed primarily for caregivers and family members of aging adults, the Care service can alert you when help is needed or when daily routines change unexpectedly

Activity monitoring
Care alarms
Care alerts
$4.99/month in addition to Premium Service price

Cellular Connection

Provides connection when broadband or Wi-Fi is not available

Iris stays connected if broadband fails

Covers normal system operations up to 5 MB of data
Continuously connected to cellular Learn More

Covers normal system operations up to 20 MB of data
$4.99/month* $9.99/month*

*Additional charges may apply if usage exceeds data limits. See Terms and Conditions for additional details. Camera streaming and playback not available through cellular connection. Primary cellular usage requires initial modem setup through a broadband connection.

We are so sure you'll want the Premium Service features and advanced controls that we give you the Premium Service FREE for the first 2 months after you install your Iris Hub. At the end of the 2 months you can continue with the Premium Service at the low monthly rate of $9.99. No long-term commitment is required and you can change to Basic Service at any time.

Questions about Iris? Call