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Employee engagement has long been a priority at Lowe's. We define engagement as the extent to which our employees are truly committed to company goals, speak out positively for the company, go above and beyond each day and intend to stay with Lowe's as their employer of choice.

Focused and dedicated employees build and strengthen Lowe's reputation with our customers and our communities and help make Lowe's a great place to work. They are our everyday difference-makers, and we are dedicated to fostering a culture that provides every employee the opportunity to participate fully in helping the company build success and generate sustained growth.

In addition to feedback generated through our Bright Ideas suggestion program and employee focus groups, our annual Employee Opinion Survey gives all regular full- and part-time employees across the United States, Canada, Mexico and Asia a chance to voice their opinions about their work experience. The survey helps Lowe's identify trends and create new initiatives to drive the engagement and growth of our employees.

Lowe's 2010 Employee Opinion Survey showed employee engagement remains strong. Last year marked the fourth year in a row of an upward trend for Lowe's. Our employee engagement score also rates well when compared to the benchmark for best-performing companies.

We are increasingly focused on helping employees build their talents and skills through extensive training and development programs, while we remain committed to helping them maintain a work / life balance through our health and wellness programs that reward participation. We rely on our engaged employees to help us continuously improve our work environment. And with the support of engaged employees who contribute to the Lowe's Employee Relief Fund, Employee Giving Campaign and Lowe's Heroes program, we are able to enhance the quality of life in our communities.

The most recent survey asked our employees about their perspectives related to our social responsibility efforts and goals. More than 95% of our employees are aware of our community service and charitable giving efforts and are very proud of Lowe's involvement in their communities.

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