Lowe's Home Improvement
FREE PARCEL SHIPPING on Qualifying Orders

Lowe's Claim Submission Form

*Required Fields
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Product Information

Store Number Tip
Where purchased
Invoice/Confirmation Number Tip
Model Tip
*I purchased the EPP/RP at the same time as the product.
EPP/RP Reference Number Tip
Store Number Tip
Where EPP/RP was purchased
EPP/RP Invoice/Confirmation Number Tip

Claim Information

ClaimType Tip
Maximum characters allowed = 1000
You may upload a copy of your receipt. The file must
be in JPEG or PDF format and cannot exceed 1MB.

What type of receipt should I provide?

  • Food Loss:
    Reimbursement for food spoilage resulting from a covered outage of your refrigerator or freezer.
  • Rental Reimbursement:
    Reimbursement for rental charges incurred from a covered outage of your freezer or refrigerator.
  • Maintenance Reimbursement:
    25% reimbursement on select riding mower parts including batteries, belts, blades and more (For riding mower EPPs only).
  • Sure Service Guarantee:
    $50 for your lawn mower or $25 for your power tool if your item is not repaired within two weeks (For lawn mower and power tool EPPs only).
  • Re-Installation:
    Reimbursement of the original install fee for a covered product (For 4 yr major appliance EPPs and water heater EPPs only).